RIVER OAKS HEALTH AND REHABILITATION CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by River Oaks Health and Rehabilitation Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Texas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/10/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 02/12/2009 Correction Date: 03/08/2009

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 02/12/2009 Correction Date: 04/19/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/12/2009 Correction Date: 03/06/2009

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 02/12/2009 Correction Date: 03/12/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 02/12/2009 Correction Date: 03/08/2009

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for River Oaks Health and Rehabilitation Center, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 02/11/2010 Correction Date: 03/19/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 06/16/2010 Correction Date: 07/28/2010
Have a Program to Keep Infection from Spreading. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Complaint Filed: 02/11/2010 Correction Date: 03/19/2010
Properly Mark Drugs and Other Similar Products. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Complaint Filed: 02/11/2010 Correction Date: 03/19/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 02/11/2010 Correction Date: 03/19/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Resident Rights

Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Complaint Filed: 06/16/2010 Correction Date: 07/28/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 09/08/2010 Correction Date: 09/29/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 03/10/2011 Correction Date: 01/01/1900

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that River Oaks Health and Rehabilitation Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/15/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/11/2009 Correction Date: 03/28/2009
Portable Fire Extinguishers. Inspection Date: 02/11/2009 Correction Date: 03/28/2009
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 02/09/2010 Correction Date: 03/26/2010
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 03/15/2011 Correction Date: 05/12/2011
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/15/2011 Correction Date: 05/12/2011
Portable Fire Extinguishers. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 02/09/2010 Correction Date: 03/26/2010
An Externally Vented Heating System. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/11/2009 Correction Date: 03/28/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/09/2010 Correction Date: 03/26/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 02/09/2010 Correction Date: 03/26/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/15/2011 Correction Date: 05/12/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 02/11/2009 Correction Date: 03/28/2009
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 02/11/2009 Correction Date: 03/28/2009
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 02/09/2010 Correction Date: 03/26/2010

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/11/2009 Correction Date: 03/28/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/09/2010 Correction Date: 03/26/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/15/2011 Correction Date: 05/12/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/15/2011 Correction Date: 05/12/2011