TWO PALMS NURSING CENTER, INC

The information below lists services this facility has provided for residents from November through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Two Palms Nursing Center, Inc. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Medium Rehabilitation Plus Extensive Services

Very High Rehabilitation

Medium Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/23/2010.

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/19/2008 Correction Date: 04/30/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Provide Clean Bed and Bath Linens That Are in Good Condition. Inspection Date: 08/23/2010 Correction Date: 09/14/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/23/2010 Correction Date: 09/14/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 08/23/2010 Correction Date: 09/14/2010

Nutrition and Dietary

Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 03/19/2008 Correction Date: 04/30/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/19/2008 Correction Date: 04/30/2008
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/23/2010 Correction Date: 09/14/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 03/19/2008 Correction Date: 04/30/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 08/23/2010 Correction Date: 09/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/23/2010 Correction Date: 09/14/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 08/23/2010 Correction Date: 09/14/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 08/23/2010 Correction Date: 09/14/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/19/2008 Correction Date: 04/30/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/22/2009 Correction Date: 06/25/2009

Resident Rights

Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 03/19/2008 Correction Date: 04/30/2008
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/22/2009 Correction Date: 06/25/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/23/2010 Correction Date: 09/14/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/23/2010 Correction Date: 09/14/2010

The table below lists incident reports by the nursing staff or administration for Two Palms Nursing Center, Inc, as well as complaints by residents or their family in the previous three years.

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 02/13/2009 Correction Date: 03/09/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Two Palms Nursing Center, Inc had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/23/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/20/2009 Correction Date: 06/24/2009

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 03/27/2008 Correction Date: 05/02/2008
Properly Protected Cooking Facilities. Inspection Date: 08/23/2010 Correction Date: 09/21/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/27/2008 Correction Date: 05/02/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/20/2009 Correction Date: 06/24/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/27/2008 Correction Date: 05/02/2008

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/27/2008 Correction Date: 05/02/2008

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/27/2008 Correction Date: 05/02/2008
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 05/20/2009 Correction Date: 06/24/2009
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 05/20/2009 Correction Date: 06/24/2009
Properly Maintained Smoke Detectors. Inspection Date: 08/23/2010 Correction Date: 09/21/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/27/2008 Correction Date: 05/02/2008

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 03/27/2008 Correction Date: 05/02/2008
Fire-Resistant Room Wall Surfaces. Inspection Date: 08/23/2010 Correction Date: 09/21/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/27/2008 Correction Date: 05/02/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 05/20/2009 Correction Date: 06/24/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 08/23/2010 Correction Date: 09/21/2010