FORWOOD MANOR

The information listed below provides an in-depth look into the type and quality of care offered at Forwood Manor. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

FORWOOD MANOR
1912 MARSH ROAD
WILMINGTON, DE 19810
(302) 529-1601

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

88%

Number of Residents and Certified Beds

  • Residents: 63
  • Certified Beds: 72

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • Part of a Continuing Care Retirement Community (CCRC)
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Greenville | Hockessin | New Castle

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Forwood Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-101.4%
Total Percent:1.4%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-163.1%
ADL Index Range: 6-102.3%
ADL Index Range: 0-57.8%
Total Percent:13.2%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-166.0%
ADL Index Range: 6-1027.0%
ADL Index Range: 0-537.1%
Total Percent:70.0%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.0%
ADL Index Range: 6-105.3%
ADL Index Range: 0-54.3%
Total Percent:10.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-160.5%
ADL Index Range: 6-101.1%
ADL Index Range: 0-51.4%
Total Percent:3.0%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Isolation for active infectious disease
0.2%
Total Percent:0.2%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- Signs of depression
0.05%
ADL Index Range: 11-14
- Signs of depression
0.8%
ADL Index Range: 11-14
- No Signs of depression
0.05%
Total Percent:0.9%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 11-14
- Signs of depression
0.3%
ADL Index Range: 6-10
- No Signs of depression
0.2%
Total Percent:0.5%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 11-14
- Less restorative nursing
0.1%
ADL Index Range: 2-5
- Less restorative nursing
0.09%
Total Percent:0.2%
 

Rating Details For Forwood Manor

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours52 Minutes1 Hour and 22 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours53 Minutes41 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 15 Minutes2 Hours and 21 Minutes
Total Licensed Nurse Hours1 Hour and 45 Minutes2 Hours and 3 Minutes
Total Nurse Hours4 Hours4 Hours and 24 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Delaware are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityDelaware Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%94%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%94%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores15%9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased10%16%
Percent of Long-Stay Residents Who Are More Depressed or Anxious18%12%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores3%3%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain7%3%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%13%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair4%5%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder3%4%
Percent of Long-Stay Residents Who Were Physically Restrained-9%
Percent of Long-Stay Residents Who Lose Too Much Weight10%8%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder55%52%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection20%10%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90%88%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season87%89%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain5%17%
Percent of Short-Stay Residents Who Have Pressure Sores16%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/10/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Get Services Outside the Nursing Home That Meet Professional Standards.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
Choose a Doctor to Be the Medical Director.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Train All Employees on What to Do in an Emergency.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Environmental

Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Resident Rights

Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 07/17/2008
  • Correction Date: 09/25/2008
Let Residents Talk to and Get Information from Agencies Acting on Their Behalf.
  • Inspection Date: 05/13/2009
  • Correction Date: 07/12/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 12/10/2010
  • Correction Date: 02/04/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Forwood Manor, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 07/15/2010
  • Correction Date: 09/15/2010

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Complaint Filed: 12/10/2010
  • Correction Date: 02/04/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Complaint Filed: 07/15/2010
  • Correction Date: 09/15/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 07/15/2010
  • Correction Date: 09/15/2010

Resident Rights

Let Residents Complain Without Being Treated Differently or Badly.
  • Complaint Filed: 07/17/2008
  • Correction Date: 09/25/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 05/13/2009
  • Correction Date: 07/12/2009
Provide Enough Notice Before Discharging or Transferring a Resident.
  • Complaint Filed: 07/15/2010
  • Correction Date: 09/15/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Forwood Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/08/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008
Portable Fire Extinguishers.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 12/08/2010
  • Correction Date: 02/01/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 05/19/2009
  • Correction Date: 07/13/2009

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008

Medical Gases and Anesthetizing Areas

No-Smoking Signs Where Oxygen is Used.
  • Inspection Date: 07/10/2008
  • Correction Date: 09/30/2008

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 12/08/2010
  • Correction Date: 02/01/2011
Source: Medicare Nursing Home Compare; Health and Social Services of Delaware - Division of Long Term Care and Resident Protection - Retrieved 2011