PONTCHARTRAIN HEALTH CARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Pontchartrain Health Care Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

PONTCHARTRAIN HEALTH CARE CENTER
1401 HIGHWAY 190
MANDEVILLE, LA 70448
(985) 626-8581

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

60%

Number of Residents and Certified Beds

  • Residents: 109
  • Certified Beds: 182

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Lacombe | Covington | Slidell

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Pontchartrain Health Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-105.8%
Total Percent:5.8%
 

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-101.3%
Total Percent:1.3%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-162.0%
ADL Index Range: 6-104.9%
ADL Index Range: 0-513.9%
Total Percent:20.8%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-164.8%
ADL Index Range: 6-1010.1%
ADL Index Range: 0-527.5%
Total Percent:42.4%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-168.1%
ADL Index Range: 6-106.2%
ADL Index Range: 0-54.9%
Total Percent:19.2%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 6-101.9%
ADL Index Range: 0-52.9%
Total Percent:4.8%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Isolation for active infectious disease
0.7%
Total Percent:0.7%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
1.2%
ADL Index Range: 6-10
- No Signs of depression
0.2%
ADL Index Range: 2-5
- No Signs of depression
0.6%
Total Percent:1.9%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
0.3%
ADL Index Range: 0-1
- No Signs of depression
1.7%
Total Percent:1.9%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 6-10
- Less restorative nursing
1.2%
Total Percent:1.2%
 

Rating Details For Pontchartrain Health Care Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours22 Minutes1 Hour and 7 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour38 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 3 Minutes2 Hours and 17 Minutes
Total Licensed Nurse Hours1 Hour and 23 Minutes1 Hour and 45 Minutes
Total Nurse Hours3 Hours and 26 Minutes4 Hours and 2 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityLouisiana Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%91%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse12%10%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores27%15%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair9%8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased30%20%
Percent of Long-Stay Residents Who Lose Too Much Weight19%9%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores5%2%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection12%10%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder47%42%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder10%5%
Percent of Long-Stay Residents Who Are More Depressed or Anxious27%15%
Percent of Long-Stay Residents Who Were Physically Restrained-8%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination77%80%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season79%83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain18%14%
Percent of Short-Stay Residents Who Have Pressure Sores20%12%
Percent of Short-Stay Residents Who Have Delirium-4%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/18/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides.
  • Inspection Date: 02/18/2011
  • Correction Date: 05/06/2011
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 02/18/2011
  • Correction Date: 05/06/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Keep All Essential Equipment Working Safely.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Keep All Essential Equipment Working Safely.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010

Pharmacy Service

At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 01/13/2010
  • Correction Date: 02/26/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 02/18/2011
  • Correction Date: 05/06/2011

Resident Assessment

Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home.
  • Inspection Date: 02/05/2009
  • Correction Date: 01/01/1900
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Make Sure That All Needed Doctor Visits Are Made Personally by a Doctor, As Required.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 02/18/2011
  • Correction Date: 05/06/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 02/05/2009
  • Correction Date: 03/22/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Pontchartrain Health Care Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property.
  • Complaint Filed: 11/04/2010
  • Correction Date: 12/15/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 10/14/2009
  • Correction Date: 11/23/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Complaint Filed: 11/04/2010
  • Correction Date: 12/15/2010

Resident Rights

Let the Appropriate People See and Talk to Each Resident.
  • Complaint Filed: 07/30/2009
  • Correction Date: 09/10/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 07/30/2009
  • Correction Date: 09/10/2009
Try to Resolve Each Resident's Complaints Quickly.
  • Complaint Filed: 10/14/2009
  • Correction Date: 11/23/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 11/04/2010
  • Correction Date: 12/15/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Pontchartrain Health Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/14/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 02/03/2009
  • Correction Date: 02/10/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 01/12/2010
  • Correction Date: 03/09/2010

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke.
  • Inspection Date: 02/03/2009
  • Correction Date: 02/10/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 02/03/2009
  • Correction Date: 03/04/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke.
  • Inspection Date: 01/12/2010
  • Correction Date: 01/18/2010

Exits and Egress

Rooms That Can Be Unlocked from Inside Without a Key.
  • Inspection Date: 02/03/2009
  • Correction Date: 02/05/2009
Exits That Are Accessible at All Times.
  • Inspection Date: 02/14/2011
  • Correction Date: 03/30/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors.
  • Inspection Date: 02/03/2009
  • Correction Date: 02/10/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 02/03/2009
  • Correction Date: 02/10/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 01/12/2010
  • Correction Date: 01/18/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 02/14/2011
  • Correction Date: 03/11/2011
Source: Medicare Nursing Home Compare; Department of Health and Hospitals of Louisiana - Health Standards Section - Retrieved 2011