CARE CENTER OF JACKSONVILLE

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/27/2010.

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 08/14/2008 Correction Date: 09/08/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 08/14/2008 Correction Date: 09/08/2008
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 08/14/2008 Correction Date: 09/08/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/22/2009 Correction Date: 11/22/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/22/2009 Correction Date: 11/22/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 10/22/2009 Correction Date: 10/23/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 08/27/2010 Correction Date: 09/10/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 08/27/2010 Correction Date: 10/10/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 08/27/2010 Correction Date: 01/01/1900
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 08/27/2010 Correction Date: 09/10/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 10/22/2009 Correction Date: 11/22/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/22/2009 Correction Date: 11/22/2009

Quality Care

Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 08/14/2008 Correction Date: 09/08/2008
Give or Get Dental Care for Each Resident. Inspection Date: 08/14/2008 Correction Date: 08/26/2008
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 10/22/2009 Correction Date: 11/22/2009
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 08/27/2010 Correction Date: 10/10/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 08/27/2010 Correction Date: 10/10/2010

Resident Assessment

Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 08/27/2010 Correction Date: 10/10/2010

The table below lists incident reports by the nursing staff or administration for Care Center of Jacksonville, as well as complaints by residents or their family in the previous three years.

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 05/12/2008 Correction Date: 05/23/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 05/12/2008 Correction Date: 05/23/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 05/12/2008 Correction Date: 05/23/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 04/06/2010 Correction Date: 04/06/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 02/13/2009 Correction Date: 03/09/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 02/13/2009 Correction Date: 03/09/2009
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Complaint Filed: 02/13/2009 Correction Date: 03/09/2009
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Complaint Filed: 02/13/2009 Correction Date: 03/09/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 02/13/2009 Correction Date: 03/09/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Care Center of Jacksonville had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 09/02/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 09/02/2010 Correction Date: 09/24/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/02/2010 Correction Date: 09/07/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 10/28/2009 Correction Date: 01/11/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 10/28/2009 Correction Date: 01/07/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/02/2010 Correction Date: 09/20/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 10/28/2009 Correction Date: 10/30/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 10/28/2009 Correction Date: 12/16/2009
Exits That Are Accessible at All Times. Inspection Date: 09/02/2010 Correction Date: 09/23/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 09/02/2010 Correction Date: 10/30/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/28/2009 Correction Date: 12/16/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/02/2010 Correction Date: 09/24/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 09/02/2010 Correction Date: 09/23/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/28/2009 Correction Date: 11/03/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 09/02/2010 Correction Date: 09/03/2010