SHERMAN OAKS HEALTH & REHAB

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Sherman Oaks Health & Rehab. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/02/2011.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Keep Temperature Levels Comfortable and Safe. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/02/2011 Correction Date: 03/25/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/02/2011 Correction Date: 03/25/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 03/02/2011 Correction Date: 03/25/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Make Sure That Each Resident Gets Help to Keep Vision and Hearing. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Make Sure That Each Resident Gets Help to Keep Vision and Hearing. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 03/02/2011 Correction Date: 03/25/2011
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/02/2011 Correction Date: 03/25/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

The table below lists incident reports by the nursing staff or administration for Sherman Oaks Health & Rehab, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008
Have a Program to Keep Infection from Spreading. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008
Have a Program to Keep Infection from Spreading. Complaint Filed: 03/02/2011 Correction Date: 03/25/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 05/01/2008 Correction Date: 05/25/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 07/14/2008 Correction Date: 09/16/2008
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Complaint Filed: 11/14/2008 Correction Date: 12/17/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 11/21/2008 Correction Date: 12/12/2008

Resident Assessment

Develop a Plan with the Resident and Family for the Resident's Care After Leaving the Nursing Home. Complaint Filed: 05/01/2008 Correction Date: 05/25/2008

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 10/01/2008 Correction Date: 11/07/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Sherman Oaks Health & Rehab had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/07/2011.

Automatic Sprinkler Systems

Properly Working Alarms on Sprinkler Valves. Inspection Date: 03/07/2011 Correction Date: 03/25/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Properly Protected Cooking Facilities. Inspection Date: 10/01/2008 Correction Date: 11/07/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Rooms That Can Be Unlocked from Inside Without a Key. Inspection Date: 10/01/2008 Correction Date: 11/07/2008

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/22/2009 Correction Date: 01/22/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 03/07/2011 Correction Date: 03/25/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/07/2011 Correction Date: 03/25/2011

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 10/01/2008 Correction Date: 11/07/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 12/22/2009 Correction Date: 01/22/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/07/2011 Correction Date: 03/25/2011
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/07/2011 Correction Date: 03/25/2011