RICHMOND HEALTHCARE & REHAB CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Richmond Healthcare & Rehab Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Behavioral Symptoms and Cognitive Performance

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Kansas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/23/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 09/02/2008 Correction Date: 10/13/2008

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
Make Sure That Residents Are Well Nourished. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 09/02/2008 Correction Date: 12/01/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 09/02/2008 Correction Date: 12/01/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 09/02/2008 Correction Date: 12/01/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 09/02/2008 Correction Date: 12/01/2008
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Give or Get Dental Care for Each Resident. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 09/02/2008 Correction Date: 10/13/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 10/27/2009 Correction Date: 11/25/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 02/23/2011 Correction Date: 03/23/2011
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 02/23/2011 Correction Date: 03/23/2011

The table below lists incident reports by the nursing staff or administration for Richmond Healthcare & Rehab Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 07/20/2010 Correction Date: 08/19/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 07/20/2010 Correction Date: 08/19/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011

Quality Care

Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 07/20/2010 Correction Date: 08/19/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 07/20/2010 Correction Date: 01/01/1900

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Complaint Filed: 06/17/2009 Correction Date: 06/18/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 07/20/2010 Correction Date: 08/19/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011
Keep Each Resident's Personal and Medical Records Private and Confidential. Complaint Filed: 02/23/2011 Correction Date: 03/23/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Richmond Healthcare & Rehab Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 10/20/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/18/2008 Correction Date: 08/15/2008
Portable Fire Extinguishers. Inspection Date: 07/18/2008 Correction Date: 08/15/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/21/2009 Correction Date: 10/21/2009

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 07/18/2008 Correction Date: 08/15/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/18/2008 Correction Date: 08/15/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/21/2009 Correction Date: 10/21/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/18/2008 Correction Date: 08/15/2008

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 09/21/2009 Correction Date: 10/21/2009

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 07/18/2008 Correction Date: 08/15/2008
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 10/20/2010 Correction Date: 11/10/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/18/2008 Correction Date: 08/15/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/21/2009 Correction Date: 10/21/2009

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 07/18/2008 Correction Date: 08/15/2008
Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 09/21/2009 Correction Date: 10/21/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 07/18/2008 Correction Date: 08/15/2008