PALOS HILLS HEALTHCARE

The information listed below provides an in-depth look into the type and quality of care offered at Palos Hills Healthcare. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

PALOS HILLS HEALTHCARE
10426 SOUTH ROBERTS
PALOS HILLS, IL 60465
(708) 598-3460

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

77%

Number of Residents and Certified Beds

Residents: 136
Certified Beds: 177

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
This Facility is Not Part of a Chain or Franchise

Get Free Help Finding Senior Care

Compare Costs and Services
100% Free Service - No Obligation
Discuss Different Care Options Availabe

Fill out the form above to get started
Looking For*
City/State*
First Name*
Last Name*
Phone*
Email*

Note:* Required Fields

We value your privacy. By clicking "Request Assistance", you agree to the terms and conditions of our privacy policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Nearby Cities:

Chicago Ridge | Hickory Hills | Palos Heights

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Palos Hills Healthcare. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-10	1.1%
Total Percent:	1.1%

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	7.4%
ADL Index Range: 6-10	20.8%
ADL Index Range: 0-5	44.4%
Total Percent:	72.6%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 6-10	3.1%
ADL Index Range: 0-5	11.8%
Total Percent:	14.8%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 0-5	2.7%
Total Percent:	2.7%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	0.7%
ADL Index Range: 0-5	2.6%
Total Percent:	3.3%

Low Rehabilitation

Rehabilitation 45 Minutes Per Week Minimum

Three days any combination of three rehabilitation disciplines
Two services of restorative nursing six days per week

ADL Index Range: 11-16	0.5%
Total Percent:	0.5%

Special Care Low

Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
Respiratory failure and oxygen therapy while a resident
Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
Ulcers: 2 or more venous or arterial ulcers
Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
Foot infection/diabetic foot ulcer/open lesions of foot with treatment
Radiation therapy while a resident
Dialysis while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 6-10 - No Signs of depression	0.5%
ADL Index Range: 2-5 - No Signs of depression	1.2%
Total Percent:	1.7%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 6-10 - Signs of depression	1.7%
ADL Index Range: 0-1 - No Signs of depression	1.1%
Total Percent:	2.7%

Behavioral Symptoms and Cognitive Performance

Cognitive impairment BIMS score less than or equal to 9
CPS great than or equal to 3
Hallucinations or delusions
Physical or verbal behavioral symptoms toward others
Other behavioral symptoms
Rejection of care or wandering
Activities of Daily Living (ADL) score of 5 or less

ADL Index Range: 0-1 - Two or more restorative nursing on 6+ days/wk	0.1%
Total Percent:	0.1%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 11-14 - Less restorative nursing	0.2%
ADL Index Range: 2-5 - Less restorative nursing	0.2%
Total Percent:	0.5%

Rating Details For Palos Hills Healthcare

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	39 Minutes	1 Hour
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	28 Minutes	38 Minutes
Certified Nursing Assistant (CNA) Hours	1 Hour and 46 Minutes	2 Hours and 10 Minutes
Total Licensed Nurse Hours	1 Hour and 7 Minutes	1 Hour and 38 Minutes
Total Nurse Hours	2 Hours and 53 Minutes	3 Hours and 48 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Illinois Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	57%	88%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	23%	85%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Were Physically Restrained	9%	5%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	1%	3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	2%	5%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	7%	9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	8%	12%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	4%	3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	20%	16%
Percent of Long-Stay Residents Who Lose Too Much Weight	21%	9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	12%	14%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	50%	44%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	18%	13%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	15%	4%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	55%	82%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	32%	80%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium	2%	3%
Percent of Short-Stay Residents Who Have Pressure Sores	23%	13%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	40%	20%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/02/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Post Nurse Staffing Information.

Inspection Date: 08/22/2008
Correction Date: 09/12/2008

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 09/24/2009 Correction Date: 10/15/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/24/2009 Correction Date: 10/16/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 09/24/2009 Correction Date: 01/01/1900
Provide Needed Housekeeping and Maintenance. Inspection Date: 09/02/2010 Correction Date: 09/02/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/02/2010 Correction Date: 09/05/2010
Get Rid of Garbage Properly. Inspection Date: 09/02/2010 Correction Date: 09/05/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 09/02/2010 Correction Date: 01/01/1900

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 09/24/2009 Correction Date: 10/15/2009
Keep Each Resident Free from Drugs That Restrain Them, Unless Needed for Medical Treatment. Inspection Date: 09/24/2009 Correction Date: 10/14/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 09/02/2010 Correction Date: 09/05/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 09/02/2010 Correction Date: 09/10/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/02/2010 Correction Date: 09/05/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 09/24/2009 Correction Date: 10/08/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 09/24/2009 Correction Date: 10/08/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/02/2010 Correction Date: 09/08/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 09/24/2009 Correction Date: 10/13/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 09/24/2009 Correction Date: 10/13/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 09/02/2010 Correction Date: 09/06/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.

Inspection Date: 09/02/2010
Correction Date: 10/01/2010

Resident Rights

Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 08/22/2008 Correction Date: 09/12/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/24/2009 Correction Date: 10/13/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 09/02/2010 Correction Date: 09/02/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/02/2010 Correction Date: 09/06/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 09/02/2010 Correction Date: 09/05/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Palos Hills Healthcare, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected