GOLDEN LIVING CENTER - CHATEAU

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Golden Living Center - Chateau. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

Special Care High

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 10/22/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 09/14/2009 Correction Date: 10/08/2009

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/22/2010 Correction Date: 12/01/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 10/22/2010 Correction Date: 12/01/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Keep Each Resident Free from Drugs That Restrain Them, Unless Needed for Medical Treatment. Inspection Date: 10/22/2010 Correction Date: 12/01/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/22/2010 Correction Date: 12/01/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 10/22/2010 Correction Date: 12/01/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 10/22/2010 Correction Date: 12/01/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/22/2010 Correction Date: 12/01/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Give or Get Dental Care for Each Resident. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/22/2010 Correction Date: 12/01/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 09/14/2009 Correction Date: 10/08/2009

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/24/2008 Correction Date: 12/04/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home. Inspection Date: 09/14/2009 Correction Date: 10/08/2009
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Inspection Date: 10/22/2010 Correction Date: 12/01/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 10/22/2010 Correction Date: 12/01/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/22/2010 Correction Date: 12/01/2010

The table below lists incident reports by the nursing staff or administration for Golden Living Center - Chateau, as well as complaints by residents or their family in the previous three years.

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Complaint Filed: 06/05/2008 Correction Date: 01/01/1900

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 06/05/2008 Correction Date: 01/01/1900

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 06/05/2008 Correction Date: 01/01/1900

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 10/24/2008 Correction Date: 12/04/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Golden Living Center - Chateau had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 10/28/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/25/2009 Correction Date: 10/13/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/28/2010 Correction Date: 11/16/2010
Portable Fire Extinguishers. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 09/25/2009 Correction Date: 10/13/2009
Approved Construction Type or Materials. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 09/25/2009 Correction Date: 10/13/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/25/2009 Correction Date: 10/13/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 09/25/2009 Correction Date: 10/13/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 09/25/2009 Correction Date: 10/13/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 11/21/2008 Correction Date: 12/03/2008
Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 11/21/2008 Correction Date: 12/03/2008
Restrictions on the Use of Highly Flammable Materials. Inspection Date: 09/25/2009 Correction Date: 10/13/2009
Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 10/28/2010 Correction Date: 11/16/2010
Restrictions on the Use of Highly Flammable Materials. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 11/21/2008 Correction Date: 12/03/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 09/25/2009 Correction Date: 10/13/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 11/21/2008 Correction Date: 12/03/2008
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 09/25/2009 Correction Date: 10/13/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/28/2010 Correction Date: 11/16/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 11/21/2008 Correction Date: 12/03/2008