WESTMINSTER AT LAKE RIDGE

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Virginia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/10/2010.

Administration

Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 08/21/2009 Correction Date: 09/30/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 09/10/2010 Correction Date: 10/15/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 06/06/2008 Correction Date: 06/22/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 08/21/2009 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 08/21/2009 Correction Date: 01/01/1900
Provide Needed Housekeeping and Maintenance. Inspection Date: 09/10/2010 Correction Date: 10/05/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 08/21/2009 Correction Date: 09/25/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 08/21/2009 Correction Date: 09/25/2009

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 06/06/2008 Correction Date: 06/24/2008

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 08/21/2009 Correction Date: 01/01/1900
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 09/10/2010 Correction Date: 10/15/2010

Quality Care

Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 08/21/2009 Correction Date: 01/01/1900
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/10/2010 Correction Date: 10/15/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 08/21/2009 Correction Date: 09/15/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/21/2009 Correction Date: 09/04/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/10/2010 Correction Date: 10/15/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 08/21/2009 Correction Date: 01/01/1900
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 08/21/2009 Correction Date: 01/01/1900

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Westminster at Lake Ridge, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 08/21/2009 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 03/03/2011 Correction Date: 10/09/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Complaint Filed: 08/21/2009 Correction Date: 01/01/1900

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 06/06/2008 Correction Date: 06/24/2008

Resident Rights

Let Residents Give Themselves Their Drugs if They Are Able. Complaint Filed: 06/06/2008 Correction Date: 06/24/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Westminster at Lake Ridge had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 09/15/2010.

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 06/13/2008 Correction Date: 01/01/1900
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 09/15/2010 Correction Date: 09/16/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/15/2010 Correction Date: 09/16/2010
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 09/15/2010 Correction Date: 09/16/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 06/13/2008 Correction Date: 01/01/1900

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof. Inspection Date: 09/15/2010 Correction Date: 10/15/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 06/13/2008 Correction Date: 01/01/1900

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 09/15/2010 Correction Date: 10/15/2010

Vertical Openings

Protected Exits That Allow the Resident to Escape the Building. Inspection Date: 09/15/2010 Correction Date: 10/15/2010