HERITAGE HEALTHCARE - HAMMOND

The information listed below provides an in-depth look into the type and quality of care offered at Heritage Healthcare - Hammond. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HERITAGE HEALTHCARE - HAMMOND
800 SOUTH OAK ST.
HAMMOND, LA 70401
(985) 345-7210

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

69%

Number of Residents and Certified Beds

  • Residents: 74
  • Certified Beds: 108

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Partnership
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Amite | Covington | Mandeville

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Healthcare - Hammond. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-165.2%
ADL Index Range: 6-1045.7%
ADL Index Range: 0-527.7%
Total Percent:78.5%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-168.1%
ADL Index Range: 6-106.2%
ADL Index Range: 0-52.4%
Total Percent:16.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.6%
Total Percent:1.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-161.8%
ADL Index Range: 0-50.7%
Total Percent:2.5%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 2-5
- Less restorative nursing
0.4%
ADL Index Range: 0-1
- Less restorative nursing
0.3%
Total Percent:0.8%
 

Rating Details For Heritage Healthcare - Hammond

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours27 Minutes1 Hour and 9 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours52 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours1 Hour and 36 Minutes2 Hours and 6 Minutes
Total Licensed Nurse Hours1 Hour and 18 Minutes1 Hour and 47 Minutes
Total Nurse Hours2 Hours and 55 Minutes3 Hours and 53 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityLouisiana Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season74%91%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination61%87%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-2%
Percent of Long-Stay Residents Who Are More Depressed or Anxious10%15%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder2%5%
Percent of Long-Stay Residents Who Were Physically Restrained12%8%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse7%10%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores13%15%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder50%42%
Percent of Long-Stay Residents Who Lose Too Much Weight7%9%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair15%8%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain5%4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased24%20%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination73%80%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season63%83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain5%14%
Percent of Short-Stay Residents Who Have Pressure Sores13%12%
Percent of Short-Stay Residents Who Have Delirium-4%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/13/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Post Nurse Staffing Information.
  • Inspection Date: 07/24/2008
  • Correction Date: 01/01/1900
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 07/24/2008
  • Correction Date: 11/03/2008
Give Lab Tests Only when the Attending Doctor Ordered Them.
  • Inspection Date: 07/24/2008
  • Correction Date: 11/03/2008
Follow All Laws and Professional Standards.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009
Get Rid of Garbage Properly.
  • Inspection Date: 06/18/2009
  • Correction Date: 01/01/1900
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009
Keep All Essential Equipment Working Safely.
  • Inspection Date: 06/18/2009
  • Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/27/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 07/24/2008
  • Correction Date: 08/31/2008
Make Sure That Residents Are Well Nourished.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 07/24/2008
  • Correction Date: 11/03/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 07/24/2008
  • Correction Date: 08/31/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/27/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/27/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/27/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 07/24/2008
  • Correction Date: 11/03/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 07/24/2008
  • Correction Date: 11/03/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 07/24/2008
  • Correction Date: 01/01/1900
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 06/18/2009
  • Correction Date: 08/01/2009
Let Residents Give Themselves Their Drugs if They Are Able.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/27/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Heritage Healthcare - Hammond, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 06/02/2010
  • Correction Date: 06/27/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 06/02/2010
  • Correction Date: 06/27/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heritage Healthcare - Hammond had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/13/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 06/17/2009
  • Correction Date: 07/21/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/14/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 06/17/2009
  • Correction Date: 06/30/2009

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 07/22/2008
  • Correction Date: 07/28/2008
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 06/17/2009
  • Correction Date: 07/21/2009

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/14/2010

Fire Alarm Systems

Properly Maintained Smoke Detectors.
  • Inspection Date: 07/22/2008
  • Correction Date: 07/24/2008

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 07/22/2008
  • Correction Date: 07/26/2008
Properly Sized and Located Linen or Trash Receptacles.
  • Inspection Date: 05/13/2010
  • Correction Date: 06/17/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 07/22/2008
  • Correction Date: 07/24/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 06/17/2009
  • Correction Date: 06/30/2009
Source: Medicare Nursing Home Compare; Department of Health and Hospitals of Louisiana - Health Standards Section - Retrieved 2011