SEVEN HILLS HEALTH & REHABILITATION CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Seven Hills Health & Rehabilitation Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Florida are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/19/2010.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 01/15/2010 Correction Date: 02/15/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 08/19/2010 Correction Date: 09/15/2010

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 07/18/2009 Correction Date: 09/03/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/19/2010 Correction Date: 09/15/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/19/2010 Correction Date: 09/15/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Give or Get Dental Care for Each Resident. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 08/19/2010 Correction Date: 09/15/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 08/19/2010 Correction Date: 09/15/2010

Resident Rights

Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 07/18/2009 Correction Date: 09/03/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/19/2010 Correction Date: 09/15/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 08/19/2010 Correction Date: 09/15/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Seven Hills Health & Rehabilitation Center, as well as complaints by residents or their family in the previous three years.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 05/07/2009 Correction Date: 06/01/2009
Give or Get Lab Tests to Meet the Needs of Residents. Complaint Filed: 02/18/2010 Correction Date: 03/29/2010
Quickly Tell the Resident's Doctor the Results of Lab Tests. Complaint Filed: 02/18/2010 Correction Date: 03/29/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 05/07/2009 Correction Date: 06/01/2009
Put Firmly Secured Handrails on Each Side of Hallways. Complaint Filed: 10/28/2009 Correction Date: 12/07/2009

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 02/18/2010 Correction Date: 03/29/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 05/07/2009 Correction Date: 06/01/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 05/07/2009 Correction Date: 06/01/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 07/18/2009 Correction Date: 09/03/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 07/18/2009 Correction Date: 09/03/2009
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 07/18/2009 Correction Date: 09/03/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 10/28/2009 Correction Date: 12/07/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/18/2011 Correction Date: 04/18/2011
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 03/18/2011 Correction Date: 04/18/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Complaint Filed: 05/07/2009 Correction Date: 06/01/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 10/28/2009 Correction Date: 12/07/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Try to Resolve Each Resident's Complaints Quickly. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Let Residents Give Themselves Their Drugs if They Are Able. Complaint Filed: 04/11/2008 Correction Date: 04/29/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 07/18/2009 Correction Date: 09/03/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Seven Hills Health & Rehabilitation Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/19/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 01/15/2010 Correction Date: 02/15/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 08/19/2010 Correction Date: 10/01/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 08/19/2010 Correction Date: 10/01/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 01/15/2010 Correction Date: 02/15/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/19/2010 Correction Date: 10/01/2010