DESERT MANOR

The information below lists services this facility has provided for residents from December through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Desert Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

High Rehabilitation

Special Care Low

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/02/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 02/17/2009 Correction Date: 03/17/2009

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/02/2011 Correction Date: 01/01/1900
Have a Program to Keep Infection from Spreading. Inspection Date: 05/02/2011 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 05/02/2011 Correction Date: 01/01/1900

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 02/17/2009 Correction Date: 03/17/2009

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/02/2011 Correction Date: 01/01/1900

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/02/2011 Correction Date: 01/01/1900
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 05/02/2011 Correction Date: 01/01/1900
Properly Mark Drugs and Other Similar Products. Inspection Date: 05/02/2011 Correction Date: 01/01/1900

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/14/2010 Correction Date: 09/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/02/2011 Correction Date: 01/01/1900

Resident Assessment

Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/02/2011 Correction Date: 01/01/1900

Resident Rights

Tell the Resident Completely About His or Her Health Status. Inspection Date: 02/17/2009 Correction Date: 03/17/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/17/2009 Correction Date: 03/17/2009

The table below lists incident reports by the nursing staff or administration for Desert Manor, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010
Have a Program to Keep Infection from Spreading. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010
Put Firmly Secured Handrails on Each Side of Hallways. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010

Nutrition and Dietary

Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010

Pharmacy Service

At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010

Quality Care

Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010
Give or Get Dental Care for Each Resident. Complaint Filed: 04/14/2010 Correction Date: 09/14/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/14/2010 Correction Date: 08/18/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Desert Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/04/2011.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/15/2010 Correction Date: 05/27/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/04/2011 Correction Date: 05/18/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
Properly Protected Cooking Facilities. Inspection Date: 02/19/2009 Correction Date: 03/26/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 05/04/2011 Correction Date: 05/18/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/15/2010 Correction Date: 05/27/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/15/2010 Correction Date: 05/27/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 05/04/2011 Correction Date: 05/18/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/04/2011 Correction Date: 05/18/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 04/15/2010 Correction Date: 05/27/2010
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 05/04/2011 Correction Date: 05/18/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/19/2009 Correction Date: 03/26/2009

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
Properly Located and Lighted "Exit" Signs. Inspection Date: 05/04/2011 Correction Date: 05/18/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/19/2009 Correction Date: 03/26/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 05/04/2011 Correction Date: 05/18/2011