CRYSTAL CARE CENTER OF PORTSMOUTH

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Ohio are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/21/2010.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 07/21/2010 Correction Date: 09/09/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/13/2009 Correction Date: 05/30/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/21/2010 Correction Date: 09/09/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/21/2010 Correction Date: 09/09/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 07/21/2010 Correction Date: 09/09/2010
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Inspection Date: 07/21/2010 Correction Date: 09/09/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 07/21/2010 Correction Date: 09/09/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Crystal Care Center of Portsmouth had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/19/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Building Construction

A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 07/19/2010 Correction Date: 09/09/2010
Approved Construction Type or Materials. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/13/2009 Correction Date: 05/30/2009
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 07/19/2010 Correction Date: 09/09/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Exits and Egress

Corridors or Aisles That Are Unobstructed and Are at Least 8 Feet in Width. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 05/13/2009 Correction Date: 05/30/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/19/2010 Correction Date: 09/09/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 07/19/2010 Correction Date: 09/09/2010