HERITAGE NURSING HOME

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Nursing Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 11/10/2010.

Administration

Post Nurse Staffing Information. Inspection Date: 10/23/2009 Correction Date: 10/23/2009
Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 10/23/2009 Correction Date: 10/27/2009

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Get Rid of Garbage Properly. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 10/23/2009 Correction Date: 11/25/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/10/2010 Correction Date: 12/24/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 11/10/2010 Correction Date: 12/24/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 11/10/2010 Correction Date: 12/24/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 11/10/2010 Correction Date: 12/24/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Give or Get Dental Care for Each Resident. Inspection Date: 10/23/2009 Correction Date: 10/27/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 11/10/2010 Correction Date: 12/24/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 11/10/2010 Correction Date: 12/24/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 12/10/2008 Correction Date: 01/09/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 11/10/2010 Correction Date: 12/24/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 10/23/2009 Correction Date: 10/27/2009

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Heritage Nursing Home, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Complaint Filed: 03/11/2010 Correction Date: 03/25/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 08/04/2009 Correction Date: 08/25/2009
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Complaint Filed: 08/04/2009 Correction Date: 08/25/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 09/18/2009 Correction Date: 10/27/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 08/22/2008 Correction Date: 09/30/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heritage Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/10/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 12/19/2008 Correction Date: 02/02/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/19/2008 Correction Date: 02/02/2009
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 11/25/2009 Correction Date: 12/30/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 11/25/2009 Correction Date: 12/30/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 12/10/2010 Correction Date: 12/20/2010

Building Service Equipment

Properly Constructed Linen or Trash Chutes. Inspection Date: 12/19/2008 Correction Date: 02/02/2009
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 12/10/2010 Correction Date: 01/25/2011

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 12/19/2008 Correction Date: 02/02/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/19/2008 Correction Date: 02/02/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 11/25/2009 Correction Date: 12/30/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 12/19/2008 Correction Date: 02/02/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 11/25/2009 Correction Date: 12/30/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 11/25/2009 Correction Date: 01/10/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/10/2010 Correction Date: 01/15/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 12/10/2010 Correction Date: 12/10/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 12/19/2008 Correction Date: 02/02/2009