VALLEY VIEW MANOR NURSING HOME

The information listed below provides an in-depth look into the type and quality of care offered at Valley View Manor Nursing Home. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

VALLEY VIEW MANOR NURSING HOME
40 PARK STREET
NORWICH, NY 13815
(607) 334-9931

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

80%

Number of Residents and Certified Beds

  • Residents: 66
  • Certified Beds: 82

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Oxford | Hamilton | Oneonta

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Valley View Manor Nursing Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 6-109.9%
ADL Index Range: 0-50.3%
Total Percent:10.2%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1617.3%
ADL Index Range: 6-107.9%
ADL Index Range: 0-510.2%
Total Percent:35.3%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.8%
ADL Index Range: 0-54.1%
Total Percent:5.8%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-166.3%
ADL Index Range: 6-1011.7%
ADL Index Range: 0-53.6%
Total Percent:21.6%
 

Low Rehabilitation

Rehabilitation 45 Minutes Per Week Minimum
  • Three days any combination of three rehabilitation disciplines
  • Two services of restorative nursing six days per week
ADL Index Range: 11-167.1%
Total Percent:7.1%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- Signs of depression
6.9%
ADL Index Range: 6-10
- No Signs of depression
3.6%
Total Percent:10.4%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 11-14
- No Signs of depression
0.5%
ADL Index Range: 6-10
- Signs of depression
2.3%
ADL Index Range: 6-10
- No Signs of depression
3.3%
ADL Index Range: 0-1
- Signs of depression
0.5%
Total Percent:6.6%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 15-16
- Less restorative nursing
3.0%
Total Percent:3.0%
 

Rating Details For Valley View Manor Nursing Home

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours42 Minutes1 Hour and 18 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours56 Minutes47 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 3 Minutes2 Hours and 28 Minutes
Total Licensed Nurse Hours1 Hour and 38 Minutes2 Hours and 4 Minutes
Total Nurse Hours3 Hours and 41 Minutes4 Hours and 32 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for New York are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityNew York Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%93%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%93%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair4%3%
Percent of Long-Stay Residents Who Lose Too Much Weight10%8%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain2%3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder12%4%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores12%13%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores2%3%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased13%14%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse11%13%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection4%8%
Percent of Long-Stay Residents Who Were Physically Restrained1%4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious15%14%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder31%53%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90%87%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination86%87%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores11%15%
Percent of Short-Stay Residents Who Have Delirium1%2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain-16%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/05/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

1) Set Up a Group That is Legally Responsible for Writing and Setting Up Policies for Leading and Running the Nursing Home; or 2) Hire a Properly Licensed Administrator.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Have a Detailed, Written Plan for Disasters and Emergencies.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Hire a Qualified Activities Director.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/14/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011
Have Enough Outside Airflow.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Provide Food in a Way That Meets a Resident's Needs.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009

Quality Care

Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011

Resident Assessment

Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Try to Resolve Each Resident's Complaints Quickly.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Make Sure That Private Space is Available in the Nursing Home for Resident Groups or Residents' Families to Meet.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 05/29/2009
  • Correction Date: 07/27/2009
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Valley View Manor Nursing Home, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 03/08/2011
  • Correction Date: 04/02/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Valley View Manor Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/05/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/20/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 04/28/2010
  • Correction Date: 06/28/2010
Source: Medicare Nursing Home Compare; New York State Department of Health - Retrieved 2011