MANORCARE HEALTH SERVICES-NORTH HILLS

The information listed below provides an in-depth look into the type and quality of care offered at Manorcare Health Services-North Hills. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

MANORCARE HEALTH SERVICES-NORTH HILLS
1105 PERRY HIGHWAY
PITTSBURGH, PA 15237
(412) 369-9955

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

92%

Number of Residents and Certified Beds

  • Residents: 183
  • Certified Beds: 200

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Allison Park | Wexford | Coraopolis

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Manorcare Health Services-North Hills. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-102.1%
Total Percent:2.1%
 

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-100.6%
Total Percent:0.6%
 

High Rehabilitation Plus Extensive Services

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-100.8%
Total Percent:0.8%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1620.3%
ADL Index Range: 6-1030.3%
ADL Index Range: 0-520.8%
Total Percent:71.4%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-163.9%
ADL Index Range: 6-104.1%
ADL Index Range: 0-54.6%
Total Percent:12.5%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.3%
ADL Index Range: 6-100.5%
ADL Index Range: 0-52.6%
Total Percent:4.4%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-160.2%
ADL Index Range: 6-100.8%
ADL Index Range: 0-50.1%
Total Percent:1.0%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Isolation for active infectious disease
0.5%
Total Percent:0.5%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- No Signs of depression
0.06%
ADL Index Range: 2-5
- No Signs of depression
0.3%
Total Percent:0.4%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- No Signs of depression
1.9%
ADL Index Range: 2-5
- No Signs of depression
1.1%
Total Percent:3.0%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
1.8%
ADL Index Range: 0-1
- No Signs of depression
0.1%
Total Percent:1.9%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 15-16
- Less restorative nursing
1.1%
ADL Index Range: 2-5
- Less restorative nursing
0.2%
Total Percent:1.3%
 

Rating Details For Manorcare Health Services-North Hills

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours52 Minutes1 Hour and 23 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours56 Minutes44 Minutes
Certified Nursing Assistant (CNA) Hours1 Hour and 56 Minutes2 Hours and 33 Minutes
Total Licensed Nurse Hours1 Hour and 48 Minutes2 Hours and 6 Minutes
Total Nurse Hours3 Hours and 44 Minutes4 Hours and 39 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Pennsylvania are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityPennsylvania Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season30%90%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination10%89%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Had a Urinary Tract Infection1%7%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased27%18%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain2%3%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder61%63%
Percent of Long-Stay Residents Who Lose Too Much Weight1%8%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair7%4%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%5%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious24%19%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores9%11%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%17%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination8%84%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season13%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-3%
Percent of Short-Stay Residents Who Have Pressure Sores5%13%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain12%20%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/07/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Hire a Qualified Activities Director.
  • Inspection Date: 12/11/2009
  • Correction Date: 02/02/2010
Follow All Laws and Professional Standards.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 01/09/2009
  • Correction Date: 02/16/2009
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 12/11/2009
  • Correction Date: 02/02/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 12/11/2009
  • Correction Date: 02/02/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 12/11/2009
  • Correction Date: 02/02/2010

Resident Assessment

Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing.
  • Inspection Date: 12/11/2009
  • Correction Date: 02/02/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 01/09/2009
  • Correction Date: 02/16/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 12/11/2009
  • Correction Date: 02/02/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care.
  • Inspection Date: 01/07/2011
  • Correction Date: 03/02/2011

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Manorcare Health Services-North Hills, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 03/14/2011
  • Correction Date: 04/19/2011

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 04/08/2009
  • Correction Date: 05/13/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Complaint Filed: 04/23/2009
  • Correction Date: 05/19/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 04/15/2008
  • Correction Date: 05/07/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Complaint Filed: 08/06/2008
  • Correction Date: 09/04/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 04/13/2009
  • Correction Date: 05/13/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 03/14/2011
  • Correction Date: 04/19/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Manorcare Health Services-North Hills had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/19/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 12/29/2009
  • Correction Date: 02/02/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 12/29/2009
  • Correction Date: 02/02/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 01/19/2011
  • Correction Date: 03/01/2011

Exits and Egress

Corridors or Aisles That Are Unobstructed and Are at Least 8 Feet in Width.
  • Inspection Date: 01/19/2011
  • Correction Date: 03/01/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 12/29/2009
  • Correction Date: 02/02/2010
Restrictions on the Use of Highly Flammable Materials.
  • Inspection Date: 12/29/2009
  • Correction Date: 02/02/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 01/19/2011
  • Correction Date: 03/01/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 01/19/2011
  • Correction Date: 04/11/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 12/29/2009
  • Correction Date: 02/02/2010

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors.
  • Inspection Date: 01/06/2009
  • Correction Date: 03/02/2009
Source: Medicare Nursing Home Compare; Pennsylvania Department of Health - Retrieved 2011