BOYCE MANOR NURSING HOME

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Boyce Manor Nursing Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Oklahoma are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/17/2011.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Hire Nurse Aides Who Have Completed Required Training and Shown That They Are Skilled. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 03/17/2011 Correction Date: 06/30/2011
Keep Accurate and Appropriate Medical Records. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 04/01/2009 Correction Date: 05/23/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Get Rid of Garbage Properly. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/17/2011 Correction Date: 06/30/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/17/2011 Correction Date: 06/30/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/17/2011 Correction Date: 06/30/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Electronically Record and Report Resident Status Assessments in a Timely Manner As Required in Order to Monitor Resident Health and Progress. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Have a Private Telephone Available for Use. Inspection Date: 02/12/2010 Correction Date: 03/27/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/17/2011 Correction Date: 05/01/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/17/2011 Correction Date: 05/01/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Boyce Manor Nursing Home, as well as complaints by residents or their family in the previous three years.

Administration

Hire Nurse Aides Who Have Completed Required Training and Shown That They Are Skilled. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Hire Nurse Aides Who Have Shown That They Are Skilled and Care for Residents Safely On-The-Job. Complaint Filed: 11/20/2009 Correction Date: 12/31/2009
Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Complaint Filed: 11/20/2009 Correction Date: 12/31/2009
Keep Accurate and Appropriate Medical Records. Complaint Filed: 11/20/2009 Correction Date: 12/31/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 08/06/2009 Correction Date: 09/19/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Have a Program to Keep Infection from Spreading. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Provide Needed Housekeeping and Maintenance. Complaint Filed: 02/12/2010 Correction Date: 03/27/2010

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 05/04/2009 Correction Date: 06/12/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 05/04/2009 Correction Date: 06/12/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 05/04/2009 Correction Date: 06/12/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 11/20/2009 Correction Date: 12/31/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Complaint Filed: 02/12/2010 Correction Date: 03/27/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 11/20/2009 Correction Date: 04/27/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 02/12/2010 Correction Date: 03/27/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 02/12/2010 Correction Date: 04/27/2010

Quality Care

Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Complaint Filed: 05/04/2009 Correction Date: 06/12/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 08/06/2009 Correction Date: 09/19/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 11/20/2009 Correction Date: 03/27/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 02/12/2010 Correction Date: 03/27/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 05/04/2009 Correction Date: 06/12/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 02/12/2010 Correction Date: 03/27/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 02/12/2010 Correction Date: 03/27/2010
Have a Private Telephone Available for Use. Complaint Filed: 03/17/2011 Correction Date: 05/01/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 03/17/2011 Correction Date: 05/01/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Boyce Manor Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/16/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 03/16/2011 Correction Date: 05/05/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Exits That Are Accessible at All Times. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Exits That Are Accessible at All Times. Inspection Date: 03/16/2011 Correction Date: 05/01/2011
Rooms That Can Be Unlocked from Inside Without a Key. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Furnishings and Decorations

Restrictions on the Use of Flammable Curtains. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/09/2010 Correction Date: 03/27/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 03/16/2011 Correction Date: 05/05/2011
Properly Located and Lighted "Exit" Signs. Inspection Date: 03/16/2011 Correction Date: 05/05/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Proper Medical Gas Storage and Administration Areas. Inspection Date: 03/16/2011 Correction Date: 05/05/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/01/2009 Correction Date: 05/16/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/16/2011 Correction Date: 05/01/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 02/09/2010 Correction Date: 03/27/2010
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/16/2011 Correction Date: 05/01/2011