SPRINGDALE WEST

The information listed below provides an in-depth look into the type and quality of care offered at Springdale West. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

SPRINGDALE WEST
3130 EAST BROADWAY ROAD
MESA, AZ 85204
(480) 924-7777

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

75%

Number of Residents and Certified Beds

  • Residents: 153
  • Certified Beds: 204

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Tempe | Chandler | Scottsdale

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Springdale West. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-160.7%
ADL Index Range: 2-103.4%
Total Percent:4.1%
 

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-162.8%
Total Percent:2.8%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-168.1%
ADL Index Range: 6-1016.5%
ADL Index Range: 0-523.8%
Total Percent:48.5%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-166.6%
ADL Index Range: 6-103.0%
ADL Index Range: 0-59.4%
Total Percent:19.0%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-160.9%
ADL Index Range: 6-100.7%
ADL Index Range: 0-51.2%
Total Percent:2.8%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-165.4%
ADL Index Range: 6-108.9%
ADL Index Range: 0-55.3%
Total Percent:19.6%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Tracheostomy care and ventilator/respirator
2.4%
Total Percent:2.4%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
0.1%
Total Percent:0.1%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 6-10
- Less restorative nursing
0.6%
Total Percent:0.6%
 

Rating Details For Springdale West

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours31 Minutes1 Hour and 26 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours12 Minutes52 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 30 Minutes2 Hours and 37 Minutes
Total Licensed Nurse Hours43 Minutes2 Hours and 18 Minutes
Total Nurse Hours3 Hours and 13 Minutes4 Hours and 55 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityArizona Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination67%87%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season65%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased5%14%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse5%10%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%
Percent of Long-Stay Residents Who Were Physically Restrained4%3%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores15%10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder13%6%
Percent of Long-Stay Residents Who Lose Too Much Weight7%7%
Percent of Long-Stay Residents Who Are More Depressed or Anxious12%12%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder69%54%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain5%5%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection11%9%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair11%6%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination84%86%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season83%85%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain42%28%
Percent of Short-Stay Residents Who Have Pressure Sores11%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/03/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Quickly Tell the Resident's Doctor the Results of Lab Tests.
  • Inspection Date: 10/30/2008
  • Correction Date: 12/04/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 10/30/2008
  • Correction Date: 12/04/2008
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 10/30/2008
  • Correction Date: 12/04/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 05/03/2011
  • Correction Date: 05/27/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 05/03/2011
  • Correction Date: 05/27/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 10/30/2008
  • Correction Date: 12/04/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010

Quality Care

Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration.
  • Inspection Date: 10/30/2008
  • Correction Date: 12/04/2008
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 05/03/2011
  • Correction Date: 05/27/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 05/03/2011
  • Correction Date: 05/27/2011

Resident Assessment

Get Doctor Orders for the Resident's Immediate Care when Admitted.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 05/03/2011
  • Correction Date: 05/27/2011

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 01/14/2010
  • Correction Date: 02/23/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Springdale West, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Set Up or Keep a Group of People to Review and Ensure Quality.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Have Licensed, Certified, or Registered Staff to Give Needed Services.
  • Complaint Filed: 06/23/2010
  • Correction Date: 07/20/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 01/14/2010
  • Correction Date: 02/23/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others.
  • Complaint Filed: 03/20/2009
  • Correction Date: 04/16/2009
Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property.
  • Complaint Filed: 03/20/2009
  • Correction Date: 04/16/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 03/20/2009
  • Correction Date: 04/16/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 01/14/2010
  • Correction Date: 02/23/2010

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 06/23/2010
  • Correction Date: 07/20/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Give or Get Special Rehabilitation if in the Patient's Plan of Care.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Complaint Filed: 03/20/2009
  • Correction Date: 04/16/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 06/04/2009
  • Correction Date: 06/26/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Complaint Filed: 06/04/2009
  • Correction Date: 06/26/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 06/23/2010
  • Correction Date: 07/20/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 09/22/2010
  • Correction Date: 09/24/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 09/22/2010
  • Correction Date: 09/24/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 04/22/2008
  • Correction Date: 07/02/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 10/30/2008
  • Correction Date: 12/04/2008

Resident Rights

Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home.
  • Complaint Filed: 06/04/2009
  • Correction Date: 06/26/2009
Write and Use a Policy That Lets Each Resident Return to the Nursing Home After a Hospital Stay or Leave for Therapy.
  • Complaint Filed: 06/04/2009
  • Correction Date: 06/26/2009
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care.
  • Complaint Filed: 01/14/2010
  • Correction Date: 02/23/2010
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Complaint Filed: 01/14/2010
  • Correction Date: 02/23/2010
Provide Enough Notice Before Discharging or Transferring a Resident.
  • Complaint Filed: 09/22/2010
  • Correction Date: 09/24/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Springdale West had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/05/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 01/19/2010
  • Correction Date: 02/18/2010

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 05/05/2011
  • Correction Date: 05/27/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 01/19/2010
  • Correction Date: 02/18/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 01/19/2010
  • Correction Date: 02/18/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 05/05/2011
  • Correction Date: 05/27/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 01/19/2010
  • Correction Date: 02/18/2010
Source: Medicare Nursing Home Compare; Department of Health Services of Arizona - Assurance and Licensure Division of Long Term Care - Retrieved 2011