GLENSHIRE NURSING & REHAB CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Glenshire Nursing & Rehab Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/11/2011.

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 01/20/2009 Correction Date: 01/29/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Get Rid of Garbage Properly. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Keep All Essential Equipment Working Safely. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/11/2011 Correction Date: 03/28/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 03/11/2011 Correction Date: 03/28/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 01/20/2009 Correction Date: 01/28/2009

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 01/20/2009 Correction Date: 01/31/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 03/11/2011 Correction Date: 03/28/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 03/11/2011 Correction Date: 03/28/2011

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 01/20/2009 Correction Date: 01/31/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/20/2009 Correction Date: 01/29/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 01/20/2009 Correction Date: 01/27/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 03/11/2011 Correction Date: 03/28/2011
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Inspection Date: 03/11/2011 Correction Date: 03/28/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/11/2011 Correction Date: 03/28/2011

Resident Rights

Let the Appropriate People See and Talk to Each Resident. Inspection Date: 02/19/2010 Correction Date: 03/05/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 03/11/2011 Correction Date: 03/28/2011
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 03/11/2011 Correction Date: 03/28/2011

The table below lists incident reports by the nursing staff or administration for Glenshire Nursing & Rehab Center, as well as complaints by residents or their family in the previous three years.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Complaint Filed: 06/30/2008 Correction Date: 07/22/2008
Follow All Laws and Professional Standards. Complaint Filed: 01/14/2011 Correction Date: 02/03/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Complaint Filed: 05/21/2009 Correction Date: 06/09/2009
Provide Needed Housekeeping and Maintenance. Complaint Filed: 09/22/2009 Correction Date: 10/09/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 09/22/2009 Correction Date: 11/04/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 10/29/2009 Correction Date: 11/04/2009
Keep Safe, Clean and Homelike Surroundings. Complaint Filed: 01/14/2011 Correction Date: 02/03/2011
Have a Program to Keep Infection from Spreading. Complaint Filed: 01/14/2011 Correction Date: 02/03/2011

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Complaint Filed: 06/30/2008 Correction Date: 07/22/2008

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 04/04/2008 Correction Date: 04/21/2008

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 04/04/2008 Correction Date: 04/21/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 06/30/2008 Correction Date: 07/22/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 06/30/2008 Correction Date: 07/22/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 06/30/2008 Correction Date: 07/22/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 10/14/2008 Correction Date: 10/24/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 12/09/2008 Correction Date: 12/12/2008
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Complaint Filed: 01/20/2009 Correction Date: 01/31/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 02/19/2009 Correction Date: 03/07/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 10/29/2009 Correction Date: 11/04/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 01/14/2011 Correction Date: 02/03/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 01/14/2011 Correction Date: 02/03/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/04/2008 Correction Date: 04/21/2008
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Complaint Filed: 06/30/2008 Correction Date: 07/22/2008

Resident Rights

Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Complaint Filed: 03/12/2010 Correction Date: 03/15/2010
Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death. Complaint Filed: 03/12/2010 Correction Date: 03/15/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 07/16/2010 Correction Date: 08/06/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 01/14/2011 Correction Date: 02/03/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Glenshire Nursing & Rehab Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/22/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/22/2011 Correction Date: 05/11/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 06/04/2010 Correction Date: 06/29/2010

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 02/05/2009 Correction Date: 03/10/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/22/2011 Correction Date: 04/22/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/05/2009 Correction Date: 02/05/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/22/2011 Correction Date: 04/22/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 04/22/2011 Correction Date: 04/22/2011