CROWN BAY NURSING AND REHABILITATION CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Crown Bay Nursing and Rehabilitation Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/04/2011.

Administration

Have Licensed, Certified, or Registered Staff to Give Needed Services. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Post Nurse Staffing Information. Inspection Date: 12/03/2009 Correction Date: 12/24/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 12/03/2009 Correction Date: 12/24/2009

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Keep All Essential Equipment Working Safely. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 12/03/2009 Correction Date: 12/24/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/04/2011 Correction Date: 04/19/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 03/04/2011 Correction Date: 04/19/2011

Nutrition and Dietary

Hire a Qualified Dietician. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Make Sure That Residents Are Well Nourished. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/03/2009 Correction Date: 12/24/2009

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 03/04/2011 Correction Date: 04/19/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/04/2011 Correction Date: 04/19/2011

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/04/2011 Correction Date: 04/19/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 03/04/2011 Correction Date: 04/19/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 12/03/2009 Correction Date: 12/24/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 03/04/2011 Correction Date: 04/19/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/04/2011 Correction Date: 04/19/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/17/2008 Correction Date: 12/11/2008
Provide Care for Each Resident in a Way That Keeps or Builds the Resident's Quality of Life. Inspection Date: 12/03/2009 Correction Date: 12/24/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 12/03/2009 Correction Date: 12/24/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/04/2011 Correction Date: 04/19/2011
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 03/04/2011 Correction Date: 04/19/2011

The table below lists incident reports by the nursing staff or administration for Crown Bay Nursing and Rehabilitation Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 03/04/2011 Correction Date: 04/19/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 04/14/2008 Correction Date: 05/01/2008

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Complaint Filed: 07/17/2008 Correction Date: 08/06/2008

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 08/11/2008 Correction Date: 09/10/2008

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 06/26/2008 Correction Date: 06/28/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 08/06/2008 Correction Date: 09/09/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 08/11/2008 Correction Date: 09/10/2008

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 04/14/2008 Correction Date: 05/01/2008
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility. Complaint Filed: 05/16/2008 Correction Date: 05/29/2008
Write and Use a Policy That Lets Each Resident Return to the Nursing Home After a Hospital Stay or Leave for Therapy. Complaint Filed: 05/16/2008 Correction Date: 05/29/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 06/26/2008 Correction Date: 06/28/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Crown Bay Nursing and Rehabilitation Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/08/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Portable Fire Extinguishers. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/08/2009 Correction Date: 01/04/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/08/2011 Correction Date: 04/01/2011
Portable Fire Extinguishers. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 10/23/2008 Correction Date: 11/14/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Proper Power Supply for Life Support Equipment. Inspection Date: 12/08/2009 Correction Date: 01/04/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/08/2011 Correction Date: 04/01/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 10/23/2008 Correction Date: 11/14/2008

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 10/23/2008 Correction Date: 11/14/2008
Properly Maintained Smoke Detectors. Inspection Date: 12/08/2009 Correction Date: 01/04/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 10/23/2008 Correction Date: 11/14/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/23/2008 Correction Date: 11/14/2008

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/23/2008 Correction Date: 11/14/2008

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 10/23/2008 Correction Date: 11/14/2008

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/08/2011 Correction Date: 04/01/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 10/23/2008 Correction Date: 11/14/2008