PARK HAVEN CARE CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 10/01/2010.

Environmental

Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 09/12/2008 Correction Date: 01/01/1900
Provide Needed Housekeeping and Maintenance. Inspection Date: 11/10/2009 Correction Date: 12/07/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 11/10/2009 Correction Date: 01/01/1900
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/01/2010 Correction Date: 11/15/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/01/2010 Correction Date: 11/15/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 10/01/2010 Correction Date: 11/15/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 10/01/2010 Correction Date: 10/22/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 09/12/2008 Correction Date: 10/27/2008
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 11/10/2009 Correction Date: 12/07/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 11/10/2009 Correction Date: 12/07/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 11/10/2009 Correction Date: 12/07/2009

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 10/01/2010 Correction Date: 11/15/2010

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 09/12/2008 Correction Date: 10/27/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 11/10/2009 Correction Date: 12/07/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/01/2010 Correction Date: 11/15/2010

Resident Assessment

Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed. Inspection Date: 10/01/2010 Correction Date: 11/15/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 11/10/2009 Correction Date: 12/07/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 10/01/2010 Correction Date: 11/15/2010

The table below lists incident reports by the nursing staff or administration for Park Haven Care Center, as well as complaints by residents or their family in the previous three years.

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 09/16/2010 Correction Date: 10/01/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 09/16/2010 Correction Date: 10/01/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Park Haven Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/16/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 09/16/2008 Correction Date: 10/27/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/16/2008 Correction Date: 10/27/2008

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 09/16/2008 Correction Date: 10/27/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/16/2009 Correction Date: 12/21/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/16/2009 Correction Date: 12/18/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 09/16/2008 Correction Date: 10/27/2008
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 12/16/2009 Correction Date: 01/30/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 12/16/2009 Correction Date: 01/30/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/16/2008 Correction Date: 10/27/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/16/2009 Correction Date: 01/07/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 11/16/2010 Correction Date: 12/09/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 09/16/2008 Correction Date: 09/29/2008

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 12/16/2009 Correction Date: 01/30/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 11/16/2010 Correction Date: 12/09/2010

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 09/16/2008 Correction Date: 09/29/2008