WEBSTER HEALTH SERVICES, INC

The information listed below provides an in-depth look into the type and quality of care offered at Webster Health Services, Inc. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

WEBSTER HEALTH SERVICES, INC
70 MEDICAL PLAZA
EUPORA, MS 39744
(662) 258-6221

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

97%

Number of Residents and Certified Beds

  • Residents: 35
  • Certified Beds: 36

This Facility Accepts

  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Both Resident and Family Counseling Services
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Whitfield

Rating Details For Webster Health Services, Inc

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours14 Minutes53 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 7 Minutes41 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours2 Hours and 3 Minutes
Total Licensed Nurse Hours1 Hour and 21 Minutes1 Hour and 34 Minutes
Total Nurse Hours3 Hours and 22 Minutes3 Hours and 37 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Mississippi are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityMississippi Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%94%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%94%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores13%11%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-2%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair27%9%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection11%9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse7%11%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain11%4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious9%14%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder12%4%
Percent of Long-Stay Residents Who Were Physically Restrained-7%
Percent of Long-Stay Residents Who Lose Too Much Weight9%8%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder24%49%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased13%15%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/11/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Post Nurse Staffing Information.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/15/2009
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/20/2009
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 03/04/2010
  • Correction Date: 03/13/2010
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 03/04/2010
  • Correction Date: 03/26/2010
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/11/2011

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/26/2009
Keep All Essential Equipment Working Safely.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/26/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 03/04/2010
  • Correction Date: 03/11/2010
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/18/2011
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/17/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/21/2009
Provide a Tasty and Well-Balanced Diet That Meets the Nutritional Needs of Each Resident.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/14/2011
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 02/11/2011
  • Correction Date: 03/04/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 05/07/2009
  • Correction Date: 06/09/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 05/07/2009
  • Correction Date: 06/01/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 03/04/2010
  • Correction Date: 03/12/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 03/04/2010
  • Correction Date: 03/11/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/11/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/14/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 03/04/2010
  • Correction Date: 03/11/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 05/07/2009
  • Correction Date: 05/10/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Webster Health Services, Inc, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 01/20/2009
  • Correction Date: 03/06/2009

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Complaint Filed: 05/05/2010
  • Correction Date: 05/11/2010
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Complaint Filed: 08/12/2010
  • Correction Date: 08/24/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 05/05/2010
  • Correction Date: 06/25/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 05/05/2010
  • Correction Date: 06/25/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 05/05/2010
  • Correction Date: 05/07/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 05/05/2010
  • Correction Date: 05/07/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Complaint Filed: 04/08/2009
  • Correction Date: 04/24/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Complaint Filed: 04/08/2009
  • Correction Date: 04/24/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Webster Health Services, Inc had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/11/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 03/05/2010
  • Correction Date: 03/09/2010
Portable Fire Extinguishers.
  • Inspection Date: 03/05/2010
  • Correction Date: 03/10/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 02/11/2011
  • Correction Date: 03/08/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/18/2011

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 03/05/2010
  • Correction Date: 04/18/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/18/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 03/05/2010
  • Correction Date: 03/10/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 02/11/2011
  • Correction Date: 02/13/2011
Source: Medicare Nursing Home Compare; Mississippi Department of Health - Retrieved 2011