SHANOAN SPRINGS RESIDENCE, INC

The information below lists services this facility has provided for residents from November through December 2010. During this period, the most common type of service provided was "Medium Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Shanoan Springs Residence, Inc. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

High Rehabilitation

Medium Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Oklahoma are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/27/2011.

Administration

Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 10/15/2008 Correction Date: 12/01/2008
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Get Services Outside the Nursing Home That Meet Professional Standards. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Give or Get X-Rays and Other Tests to Meet the Needs of Residents. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Keep Sound Levels Comfortable. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 10/15/2008 Correction Date: 02/09/2009
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 10/15/2008 Correction Date: 02/09/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 01/27/2011 Correction Date: 03/13/2011
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Resident Rights

Honor All of the Resident's Rights As a Resident of the Nursing Home and As a Citizen or Resident of the United States. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 12/10/2009 Correction Date: 03/31/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Let the Appropriate People See and Talk to Each Resident. Inspection Date: 12/10/2009 Correction Date: 12/11/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 12/10/2009 Correction Date: 01/18/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/27/2011 Correction Date: 03/13/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Shanoan Springs Residence, Inc, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 10/15/2008 Correction Date: 02/09/2009
Give Lab Tests Only when the Attending Doctor Ordered Them. Complaint Filed: 10/15/2008 Correction Date: 12/16/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 03/24/2009 Correction Date: 05/07/2009

Environmental

Keep Safe, Clean and Homelike Surroundings. Complaint Filed: 10/15/2008 Correction Date: 12/16/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 10/15/2008 Correction Date: 12/05/2008
Have a Program to Keep Infection from Spreading. Complaint Filed: 10/15/2008 Correction Date: 12/16/2008

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 10/15/2008 Correction Date: 11/05/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 10/15/2008 Correction Date: 02/09/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 10/15/2008 Correction Date: 11/28/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/24/2009 Correction Date: 05/07/2009

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Complaint Filed: 10/15/2008 Correction Date: 02/09/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 10/15/2008 Correction Date: 02/09/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Complaint Filed: 10/15/2008 Correction Date: 02/09/2009
Make Sure That Doctors Visit Residents Regularly, As Required. Complaint Filed: 10/15/2008 Correction Date: 02/09/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 03/24/2009 Correction Date: 05/07/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Shanoan Springs Residence, Inc had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/25/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 10/14/2008 Correction Date: 11/26/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/14/2008 Correction Date: 11/04/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/08/2009 Correction Date: 12/09/2009

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 10/14/2008 Correction Date: 11/24/2008
Properly Protected Cooking Facilities. Inspection Date: 10/14/2008 Correction Date: 10/15/2008
Properly Protected Cooking Facilities. Inspection Date: 12/08/2009 Correction Date: 12/09/2009
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 01/25/2011 Correction Date: 01/01/1900

Corridor Walls and Doors

Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 10/14/2008 Correction Date: 10/24/2008
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 12/08/2009 Correction Date: 12/11/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 01/25/2011 Correction Date: 03/13/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/08/2009 Correction Date: 12/14/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 10/14/2008 Correction Date: 11/26/2008
Properly Maintained Smoke Detectors. Inspection Date: 10/14/2008 Correction Date: 11/07/2008
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 01/25/2011 Correction Date: 03/13/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 10/14/2008 Correction Date: 11/20/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/14/2008 Correction Date: 11/24/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/08/2009 Correction Date: 12/14/2009

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 10/14/2008 Correction Date: 11/19/2008
Properly Located and Lighted "Exit" Signs. Inspection Date: 10/14/2008 Correction Date: 11/19/2008
Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 01/25/2011 Correction Date: 03/13/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 12/08/2009 Correction Date: 12/09/2009

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 10/14/2008 Correction Date: 11/28/2008

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 10/14/2008 Correction Date: 11/12/2008
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 12/08/2009 Correction Date: 12/09/2009

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 01/25/2011 Correction Date: 03/13/2011