THE SPRINGS AT PACIFIC REGENT

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Springs at Pacific Regent. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/18/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Train All Employees on What to Do in an Emergency. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Post Nurse Staffing Information. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 04/21/2010 Correction Date: 05/18/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Keep All Essential Equipment Working Safely. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Keep Temperature Levels Comfortable and Safe. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Keep All Essential Equipment Working Safely. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/18/2011 Correction Date: 05/28/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 04/18/2011 Correction Date: 05/28/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 04/18/2011 Correction Date: 05/28/2011

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/18/2011 Correction Date: 05/28/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/21/2010 Correction Date: 05/18/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/21/2010 Correction Date: 05/18/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/21/2010 Correction Date: 05/18/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/06/2009 Correction Date: 04/27/2009
Tell the Resident Completely About His or Her Health Status. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 04/21/2010 Correction Date: 05/18/2010
Bill Properly: Charged Resident for Items That Medicare or Medicaid Pays For. Inspection Date: 04/18/2011 Correction Date: 05/28/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Springs at Pacific Regent had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/20/2011.

Automatic Sprinkler Systems

Properly Working Alarms on Sprinkler Valves. Inspection Date: 04/29/2009 Correction Date: 05/14/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/20/2011 Correction Date: 05/11/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 05/12/2010 Correction Date: 06/17/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 04/29/2009 Correction Date: 05/14/2009
An Elevator That Firefighters Can Control in the Event of a Fire. Inspection Date: 04/20/2011 Correction Date: 05/11/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/29/2009 Correction Date: 05/14/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/29/2009 Correction Date: 05/14/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/20/2011 Correction Date: 05/11/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 04/29/2009 Correction Date: 05/14/2009

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof. Inspection Date: 04/20/2011 Correction Date: 05/11/2011
Rooms That Can Be Unlocked from Inside Without a Key. Inspection Date: 04/20/2011 Correction Date: 05/11/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 04/20/2011 Correction Date: 05/11/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/29/2009 Correction Date: 05/14/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 05/12/2010 Correction Date: 06/17/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 05/12/2010 Correction Date: 06/17/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 04/20/2011 Correction Date: 05/11/2011