OAKLAND SPRINGS HEALTH CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Oakland Springs Health Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/11/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 12/11/2010 Correction Date: 01/10/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 12/11/2010 Correction Date: 01/10/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 12/11/2010 Correction Date: 01/10/2011

Nutrition and Dietary

Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 04/21/2010 Correction Date: 06/09/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/21/2010 Correction Date: 06/09/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 10/08/2009 Correction Date: 12/31/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/08/2009 Correction Date: 12/31/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Give or Get Dental Care for Each Resident. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 12/11/2010 Correction Date: 01/10/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/08/2009 Correction Date: 12/31/2009
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/21/2010 Correction Date: 07/09/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 10/08/2009 Correction Date: 12/31/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/08/2009 Correction Date: 12/01/2009
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Inspection Date: 04/21/2010 Correction Date: 07/09/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/21/2010 Correction Date: 06/09/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 04/21/2010 Correction Date: 07/09/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Oakland Springs Health Care Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 07/09/2008 Correction Date: 10/02/2008
Provide Needed Housekeeping and Maintenance. Complaint Filed: 07/09/2008 Correction Date: 10/02/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 07/09/2008 Correction Date: 09/15/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 10/30/2009 Correction Date: 12/14/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 04/01/2010 Correction Date: 01/01/1900

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 07/09/2008 Correction Date: 10/02/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 07/09/2008 Correction Date: 10/02/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 07/09/2008 Correction Date: 10/02/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 03/26/2010 Correction Date: 01/01/1900

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 07/09/2008 Correction Date: 10/02/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/01/2010 Correction Date: 01/01/1900

Resident Rights

Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility. Complaint Filed: 10/19/2009 Correction Date: 01/29/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Oakland Springs Health Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/14/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Portable Fire Extinguishers. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 12/14/2010 Correction Date: 01/03/2011
Portable Fire Extinguishers. Inspection Date: 12/14/2010 Correction Date: 01/03/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Approved Construction Type or Materials. Inspection Date: 12/14/2010 Correction Date: 01/03/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Properly Protected Cooking Facilities. Inspection Date: 04/15/2010 Correction Date: 05/13/2010
Properly Protected Cooking Facilities. Inspection Date: 12/14/2010 Correction Date: 01/03/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/15/2010 Correction Date: 05/13/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/15/2010 Correction Date: 05/13/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/15/2010 Correction Date: 05/13/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 12/14/2010 Correction Date: 01/03/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Properly Maintained Smoke Detectors. Inspection Date: 10/13/2009 Correction Date: 11/05/2009

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials. Inspection Date: 04/15/2010 Correction Date: 05/13/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/14/2010 Correction Date: 01/03/2011

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 04/15/2010 Correction Date: 05/13/2010
Properly Located and Lighted "Exit" Signs. Inspection Date: 12/14/2010 Correction Date: 01/03/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 04/15/2010 Correction Date: 05/13/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 10/13/2009 Correction Date: 11/05/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 04/15/2010 Correction Date: 05/13/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 10/13/2009 Correction Date: 11/05/2009