RIDGECREST HEALTH CAMPUS

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Ridgecrest Health Campus. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Michigan are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/24/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 06/24/2011 Correction Date: 08/02/2011
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 06/24/2011 Correction Date: 08/02/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 07/01/2009 Correction Date: 10/21/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/20/2010 Correction Date: 06/12/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 05/20/2010 Correction Date: 06/12/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 07/01/2009 Correction Date: 08/12/2009

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/20/2010 Correction Date: 06/12/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 07/01/2009 Correction Date: 10/21/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/01/2009 Correction Date: 10/21/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/20/2010 Correction Date: 09/01/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 05/20/2010 Correction Date: 06/12/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 06/24/2011 Correction Date: 08/02/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 07/01/2009 Correction Date: 10/21/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 05/20/2010 Correction Date: 06/12/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 05/20/2010 Correction Date: 06/12/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 06/24/2011 Correction Date: 08/02/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/24/2011 Correction Date: 08/02/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/01/2009 Correction Date: 10/21/2009

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 07/01/2009 Correction Date: 08/12/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 05/20/2010 Correction Date: 06/12/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 05/20/2010 Correction Date: 06/12/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Ridgecrest Health Campus, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 03/15/2011 Correction Date: 03/29/2011

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 02/10/2011 Correction Date: 03/22/2011

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 06/22/2010 Correction Date: 07/15/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Ridgecrest Health Campus had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 06/23/2011.

Automatic Sprinkler Systems

Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 07/02/2009 Correction Date: 08/12/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 06/23/2011 Correction Date: 07/15/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/02/2009 Correction Date: 08/12/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 06/23/2011 Correction Date: 07/15/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 06/23/2011 Correction Date: 07/15/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 06/23/2011 Correction Date: 07/15/2011

Fire Alarm Systems

An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 07/02/2009 Correction Date: 08/12/2009

Hazardous Area

Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub. Inspection Date: 07/02/2009 Correction Date: 08/12/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/20/2010 Correction Date: 06/04/2010

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 06/23/2011 Correction Date: 07/15/2011