HERITAGE HEALTHCARE OF WILKES

The information listed below provides an in-depth look into the type and quality of care offered at Heritage Healthcare of Wilkes. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HERITAGE HEALTHCARE OF WILKES
112 HOSPITAL DRIVE
WASHINGTON, GA 30673
(706) 678-7804

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

74%

Number of Residents and Certified Beds

  • Residents: 35
  • Certified Beds: 47

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Elberton | Union Point | Warrenton

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Healthcare of Wilkes. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-168.0%
ADL Index Range: 6-101.7%
Total Percent:9.7%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1631.4%
ADL Index Range: 6-107.0%
ADL Index Range: 0-519.2%
Total Percent:57.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1617.5%
ADL Index Range: 6-102.2%
ADL Index Range: 0-57.5%
Total Percent:27.2%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-161.7%
Total Percent:1.7%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
2.5%
Total Percent:2.5%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 15-16
- No Signs of depression
1.2%
Total Percent:1.2%
 

Rating Details For Heritage Healthcare of Wilkes

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours41 Minutes1 Hour and 6 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 15 Minutes43 Minutes
Certified Nursing Assistant (CNA) Hours3 Hours and 6 Minutes2 Hours and 40 Minutes
Total Licensed Nurse Hours1 Hour and 55 Minutes1 Hour and 49 Minutes
Total Nurse Hours5 Hours and 1 Minutes4 Hours and 29 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Georgia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityGeorgia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%94%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%94%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder55%51%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse13%10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain5%4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection6%10%
Percent of Long-Stay Residents Who Were Physically Restrained-3%
Percent of Long-Stay Residents Who Lose Too Much Weight22%8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased20%13%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores9%11%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder10%4%
Percent of Long-Stay Residents Who Are More Depressed or Anxious20%15%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair3%8%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%88%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%88%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium2%4%
Percent of Short-Stay Residents Who Have Pressure Sores12%12%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain20%16%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/19/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)06/10/2009$10,823

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Heritage Healthcare of Wilkes, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 08/04/2008
  • Correction Date: 08/04/2008

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan.
  • Complaint Filed: 08/04/2008
  • Correction Date: 08/04/2008

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heritage Healthcare of Wilkes had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/19/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 05/21/2008
  • Correction Date: 06/18/2008
An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 05/21/2008
  • Correction Date: 06/18/2008
Properly Protected Cooking Facilities.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 05/21/2008
  • Correction Date: 06/18/2008
A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles.
  • Inspection Date: 06/10/2009
  • Correction Date: 07/17/2009
Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 08/19/2010
  • Correction Date: 10/03/2010
Source: Medicare Nursing Home Compare; Department of Human Resources of Georgia - Office of Regulatory Services - Retrieved 2011