HILLCREST HEALTHCARE- WEST

The information listed below provides an in-depth look into the type and quality of care offered at HiLLCrest Healthcare- West. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HILLCREST HEALTHCARE- WEST
6801 MIDDLEBROOK PIKE
KNOXVILLE, TN 37919
(865) 588-7661

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

19%

Number of Residents and Certified Beds

  • Residents: 37
  • Certified Beds: 194

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Oak Ridge | Clinton | Maryville

Rating Details For HiLLCrest Healthcare- West

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours1 Hour and 5 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 45 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 5 Minutes
Total Licensed Nurse Hours2 Hours and 49 Minutes
Total Nurse Hours4 Hours and 54 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Tennessee are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityTennessee Average
No Quality of Care Measures Are Available. This Information Can Be Obtained by Calling the Facility At (865) 588-7661
Source: Medicare Nursing Home Compare; Tennessee Department of Health - Retrieved 2011