CROWNPOINT HEALTH & REHAB CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Crownpoint Health & Rehab Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

CROWNPOINT HEALTH & REHAB CENTER
1203 SOUTH BEND DRIVE
HORSESHOE BEND, AR 72512
(870) 670-5134

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

47%

Number of Residents and Certified Beds

Residents: 37
Certified Beds: 78

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Ash Flat | Salem | Melbourne

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Clinically Complex". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Crownpoint Health & Rehab Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	20.4%
Total Percent:	20.4%

Extensive Services

Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-16 - Isolation for active infectious disease	18.5%
Total Percent:	18.5%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 2-5 - No Signs of depression	35.2%
Total Percent:	35.2%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 11-14 - Less restorative nursing	25.9%
Total Percent:	25.9%

Rating Details For Crownpoint Health & Rehab Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	36 Minutes	1 Hour and 8 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	1 Hour and 14 Minutes	37 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 40 Minutes	2 Hours and 10 Minutes
Total Licensed Nurse Hours	1 Hour and 49 Minutes	1 Hour and 45 Minutes
Total Nurse Hours	4 Hours and 30 Minutes	3 Hours and 55 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arkansas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Arkansas Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	94%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	88%	95%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Are More Depressed or Anxious	9%	10%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	17%	10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	3%	5%
Percent of Long-Stay Residents Who Lose Too Much Weight	6%	7%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	24%	14%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	2%	8%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	3%	2%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	8%	5%
Percent of Long-Stay Residents Who Were Physically Restrained	-	5%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	17%	10%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	3%	2%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	14%	42%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	68%	90%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	76%	90%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores	27%	11%
Percent of Short-Stay Residents Who Have Delirium	1%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	35%	13%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/04/2011.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents.

Inspection Date: 03/04/2011
Correction Date: 03/18/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/12/2009 Correction Date: 04/10/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/27/2010 Correction Date: 02/28/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/04/2011 Correction Date: 03/18/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/12/2009 Correction Date: 04/10/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/12/2009 Correction Date: 04/10/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/12/2009 Correction Date: 04/10/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 03/12/2009 Correction Date: 04/10/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 01/27/2010 Correction Date: 02/28/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/27/2010 Correction Date: 02/28/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/27/2010 Correction Date: 02/28/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.

Inspection Date: 01/27/2010
Correction Date: 02/28/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	06/22/2010	$650
Civil Money Penalty (CMP)	12/03/2008	$6,500
Denial of Payment for New Admission (DPNA)	06/22/2010	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Crownpoint Health & Rehab Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected