MANOR OAKS NURSING CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Manor Oaks Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Texas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/14/2010.

Administration

1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 02/07/2008 Correction Date: 02/28/2008
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 02/07/2008 Correction Date: 03/14/2008
Post Nurse Staffing Information. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 05/14/2010 Correction Date: 05/15/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 05/14/2010 Correction Date: 05/28/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 02/07/2008 Correction Date: 04/01/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/07/2008 Correction Date: 02/28/2008
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed. Inspection Date: 02/07/2008 Correction Date: 03/07/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/14/2010 Correction Date: 06/07/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 05/14/2010 Correction Date: 06/02/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/14/2010 Correction Date: 05/17/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/07/2008 Correction Date: 03/15/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/14/2010 Correction Date: 05/16/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/14/2010 Correction Date: 05/25/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 05/14/2010 Correction Date: 05/28/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/06/2009 Correction Date: 04/10/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 03/06/2009 Correction Date: 04/10/2009

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/06/2009 Correction Date: 04/10/2009
Honor All of the Resident's Rights As a Resident of the Nursing Home and As a Citizen or Resident of the United States. Inspection Date: 05/14/2010 Correction Date: 05/24/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 05/14/2010 Correction Date: 05/25/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 05/14/2010 Correction Date: 05/24/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/14/2010 Correction Date: 05/25/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Manor Oaks Nursing Center, as well as complaints by residents or their family in the previous three years.

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Complaint Filed: 03/06/2009 Correction Date: 04/10/2009

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Complaint Filed: 09/18/2010 Correction Date: 09/18/2010

Quality Care

Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 09/18/2010 Correction Date: 09/18/2010

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 10/16/2008 Correction Date: 11/07/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Complaint Filed: 04/28/2010 Correction Date: 04/29/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Manor Oaks Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/12/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/07/2008 Correction Date: 04/07/2008
Properly Working Alarms on Sprinkler Valves. Inspection Date: 03/05/2009 Correction Date: 04/30/2009
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 05/12/2010 Correction Date: 05/19/2010
Properly Working Alarms on Sprinkler Valves. Inspection Date: 05/12/2010 Correction Date: 05/13/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 02/07/2008 Correction Date: 04/07/2008

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 02/07/2008 Correction Date: 04/07/2008
An Externally Vented Heating System. Inspection Date: 03/05/2009 Correction Date: 04/30/2009
Properly Protected Cooking Facilities. Inspection Date: 03/05/2009 Correction Date: 03/26/2009
Properly Protected Cooking Facilities. Inspection Date: 05/12/2010 Correction Date: 05/17/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/05/2009 Correction Date: 03/09/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/05/2009 Correction Date: 04/30/2009
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 05/12/2010 Correction Date: 06/01/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 05/12/2010 Correction Date: 06/02/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/05/2009 Correction Date: 03/23/2009

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 05/12/2010 Correction Date: 05/17/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 05/12/2010 Correction Date: 06/11/2010

Smoke Compartmentation and Control

Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage. Inspection Date: 02/07/2008 Correction Date: 02/29/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 05/12/2010 Correction Date: 06/01/2010
Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage. Inspection Date: 05/12/2010 Correction Date: 06/09/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/05/2009 Correction Date: 03/25/2009