ROCKVILLE NURSING CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for New York are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 10/12/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Get Services Outside the Nursing Home That Meet Professional Standards. Inspection Date: 10/12/2010 Correction Date: 12/08/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/12/2010 Correction Date: 12/08/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 10/12/2010 Correction Date: 12/08/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 10/12/2010 Correction Date: 12/08/2010
Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Inspection Date: 10/12/2010 Correction Date: 12/08/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 10/12/2010 Correction Date: 12/08/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them. Inspection Date: 04/09/2010 Correction Date: 06/02/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/12/2010 Correction Date: 12/08/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/09/2010 Correction Date: 06/02/2010

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 04/09/2010 Correction Date: 06/02/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/12/2010 Correction Date: 12/08/2010

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/12/2010 Correction Date: 01/05/2011

The table below lists incident reports by the nursing staff or administration for Rockville Nursing Center, as well as complaints by residents or their family in the previous three years.

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 07/21/2010 Correction Date: 09/15/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 07/21/2010 Correction Date: 09/15/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Rockville Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 10/12/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Portable Fire Extinguishers. Inspection Date: 10/12/2010 Correction Date: 12/08/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 04/09/2010 Correction Date: 06/02/2010

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways. Inspection Date: 09/18/2009 Correction Date: 11/16/2009

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 04/09/2010 Correction Date: 06/02/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 09/18/2009 Correction Date: 11/16/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/12/2010 Correction Date: 12/08/2010