RIVERSIDE CONVALESCENT CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Virginia are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/29/2011.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 04/29/2011 Correction Date: 05/06/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/03/2009 Correction Date: 04/17/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 04/03/2009 Correction Date: 04/17/2009

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 04/29/2011 Correction Date: 05/02/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/03/2009 Correction Date: 04/17/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/17/2010 Correction Date: 07/23/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/29/2011 Correction Date: 05/01/2011

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/03/2009 Correction Date: 04/15/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 06/17/2010 Correction Date: 07/23/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/29/2011 Correction Date: 05/03/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/29/2011 Correction Date: 05/02/2011

The table below lists incident reports by the nursing staff or administration for Riverside Convalescent Center, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 06/17/2010 Correction Date: 01/01/1900

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 06/17/2010 Correction Date: 01/01/1900

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 06/17/2010 Correction Date: 01/01/1900

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 06/17/2010 Correction Date: 01/01/1900
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Complaint Filed: 06/17/2010 Correction Date: 01/01/1900
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/29/2011 Correction Date: 05/02/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Riverside Convalescent Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/19/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 06/22/2010 Correction Date: 08/25/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/19/2011 Correction Date: 01/01/1900

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 06/22/2010 Correction Date: 08/25/2010
Properly Protected Cooking Facilities. Inspection Date: 05/19/2011 Correction Date: 01/01/1900

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/19/2011 Correction Date: 01/01/1900

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 06/22/2010 Correction Date: 08/25/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/19/2011 Correction Date: 01/01/1900

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 06/22/2010 Correction Date: 08/25/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 06/22/2010 Correction Date: 08/25/2010