PARK PLAZA

The information below lists services this facility has provided for residents from November through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Park Plaza. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Texas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/20/2011.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/30/2009 Correction Date: 03/13/2009

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 03/31/2010 Correction Date: 05/01/2010
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 04/20/2011 Correction Date: 05/06/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/30/2009 Correction Date: 03/13/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 03/31/2010 Correction Date: 05/01/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/31/2010 Correction Date: 05/01/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/20/2011 Correction Date: 05/06/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 01/30/2009 Correction Date: 03/13/2009

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 01/30/2009 Correction Date: 03/13/2009

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 01/30/2009 Correction Date: 03/13/2009
Send and Promptly Deliver Unopened Mail to Residents. Inspection Date: 04/20/2011 Correction Date: 05/06/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Park Plaza, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Complaint Filed: 12/10/2008 Correction Date: 01/09/2009
Provide Needed Housekeeping and Maintenance. Complaint Filed: 01/30/2009 Correction Date: 03/13/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 01/30/2009 Correction Date: 03/13/2009
Have a Program to Keep Infection from Spreading. Complaint Filed: 01/30/2009 Correction Date: 03/13/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 01/30/2009 Correction Date: 03/13/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 01/30/2009 Correction Date: 03/13/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Park Plaza had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/21/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 01/29/2009 Correction Date: 03/16/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 01/29/2009 Correction Date: 03/30/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 04/01/2010 Correction Date: 05/31/2010
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 04/21/2011 Correction Date: 05/13/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 01/29/2009 Correction Date: 03/16/2009
Approved Construction Type or Materials. Inspection Date: 04/01/2010 Correction Date: 05/31/2010
Approved Construction Type or Materials. Inspection Date: 04/21/2011 Correction Date: 05/21/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 04/01/2010 Correction Date: 05/31/2010
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 04/21/2011 Correction Date: 01/01/1900

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 01/29/2009 Correction Date: 03/16/2009

Electrical

A Separate and Independent Backup Electrical Power Source. Inspection Date: 01/29/2009 Correction Date: 03/16/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 01/29/2009 Correction Date: 02/02/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 01/29/2009 Correction Date: 03/16/2009
Exits That Are Accessible at All Times. Inspection Date: 04/21/2011 Correction Date: 05/27/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 01/29/2009 Correction Date: 03/16/2009
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/01/2010 Correction Date: 05/31/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/21/2011 Correction Date: 05/13/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 01/29/2009 Correction Date: 03/16/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/01/2010 Correction Date: 05/31/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/21/2011 Correction Date: 05/24/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 01/29/2009 Correction Date: 02/26/2009

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 04/01/2010 Correction Date: 05/31/2010
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 04/21/2011 Correction Date: 05/21/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 01/29/2009 Correction Date: 03/16/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/21/2011 Correction Date: 05/25/2011
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 04/21/2011 Correction Date: 06/17/2011
Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage. Inspection Date: 04/21/2011 Correction Date: 05/21/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 01/29/2009 Correction Date: 02/02/2009

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 01/29/2009 Correction Date: 03/16/2009