OZARK HEALTH NURSING CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Ozark Health Nursing Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

OZARK HEALTH NURSING CENTER
2500 HIGHWAY 65 SOUTH
CLINTON, AR 72031
(501) 745-7000

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

76%

Number of Residents and Certified Beds

Residents: 90
Certified Beds: 118

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By Non Profit - Corporation
Offers Both Resident and Family Counseling Services
Located Inside of a Hospital Facility
This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Fairfield Bay | Greenbrier | Heber Springs

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Medium Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Ozark Health Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-10	5.6%
Total Percent:	5.6%

High Rehabilitation Plus Extensive Services

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	0.8%
Total Percent:	0.8%

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	8.0%
Total Percent:	8.0%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 6-10	2.0%
ADL Index Range: 0-5	2.8%
Total Percent:	4.8%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	10.4%
ADL Index Range: 6-10	4.0%
ADL Index Range: 0-5	17.2%
Total Percent:	31.6%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	7.2%
ADL Index Range: 6-10	5.6%
ADL Index Range: 0-5	33.2%
Total Percent:	46.0%

Extensive Services

Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-16 - Isolation for active infectious disease	1.2%
Total Percent:	1.2%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 0-1 - No Signs of depression	2.0%
Total Percent:	2.0%

Rating Details For Ozark Health Nursing Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	22 Minutes	52 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	1 Hour and 19 Minutes	37 Minutes
Certified Nursing Assistant (CNA) Hours	3 Hours and 26 Minutes	2 Hours and 18 Minutes
Total Licensed Nurse Hours	1 Hour and 41 Minutes	1 Hour and 30 Minutes
Total Nurse Hours	5 Hours and 7 Minutes	3 Hours and 47 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arkansas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Arkansas Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	90-100%	95%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	94%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Lose Too Much Weight	5%	7%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	7%	5%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	3%	2%
Percent of Long-Stay Residents Who Were Physically Restrained	4%	5%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	12%	8%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	6%	10%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	-	2%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	8%	5%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	15%	14%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	38%	42%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	8%	10%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	7%	10%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	90-100%	90%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	78%	90%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain	24%	13%
Percent of Short-Stay Residents Who Have Delirium	-	3%
Percent of Short-Stay Residents Who Have Pressure Sores	10%	11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/27/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/27/2010 Correction Date: 06/25/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 05/27/2010 Correction Date: 06/25/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 08/21/2009 Correction Date: 08/21/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 05/27/2010 Correction Date: 06/25/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/27/2010 Correction Date: 06/25/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/27/2010 Correction Date: 06/25/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.

Inspection Date: 05/27/2010
Correction Date: 06/25/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.

Inspection Date: 09/26/2008
Correction Date: 10/25/2008

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 09/26/2008 Correction Date: 10/25/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 05/27/2010 Correction Date: 06/25/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 05/27/2010 Correction Date: 06/25/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 08/21/2009 Correction Date: 09/18/2009
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 08/21/2009 Correction Date: 09/18/2009

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	09/26/2008	$3,250
Civil Money Penalty (CMP)	10/22/2010	$4,550
Denial of Payment for New Admission (DPNA)	09/26/2008	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Ozark Health Nursing Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Complaint Filed: 06/17/2008 Correction Date: 06/17/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 09/26/2008 Correction Date: 09/26/2008