ST. JOSEPH'S MANOR CARE & REHABILITATION CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by St. Joseph's Manor Care & Rehabilitation Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Connecticut are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/05/2010.

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Keep All Essential Equipment Working Safely. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/05/2010 Correction Date: 09/10/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/27/2008 Correction Date: 08/08/2008

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 08/12/2009 Correction Date: 09/16/2009

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 08/05/2010 Correction Date: 09/10/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/05/2010 Correction Date: 09/10/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/05/2010 Correction Date: 09/10/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/27/2008 Correction Date: 10/06/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 06/27/2008 Correction Date: 08/08/2008
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 08/12/2009 Correction Date: 09/16/2009
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 08/05/2010 Correction Date: 09/10/2010

The table below lists incident reports by the nursing staff or administration for St. Joseph's Manor Care & Rehabilitation Center, as well as complaints by residents or their family in the previous three years.

Administration

Follow All Laws and Professional Standards. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008
Follow All Laws and Professional Standards. Complaint Filed: 04/06/2010 Correction Date: 05/14/2010
Keep Accurate and Appropriate Medical Records. Complaint Filed: 04/06/2010 Correction Date: 05/14/2010
Keep Accurate and Appropriate Medical Records. Complaint Filed: 08/05/2010 Correction Date: 09/10/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 08/05/2010 Correction Date: 09/10/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 06/27/2008 Correction Date: 10/06/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 11/21/2008 Correction Date: 12/24/2008
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 03/09/2009 Correction Date: 04/08/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 03/09/2009 Correction Date: 04/08/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/09/2009 Correction Date: 04/08/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 08/12/2009 Correction Date: 09/16/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 04/06/2010 Correction Date: 05/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/06/2010 Correction Date: 05/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 08/05/2010 Correction Date: 09/10/2010
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 08/05/2010 Correction Date: 09/10/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 11/21/2008 Correction Date: 12/24/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/06/2010 Correction Date: 05/14/2010

Resident Rights

Make Sure That Private Space is Available in the Nursing Home for Resident Groups or Residents' Families to Meet. Complaint Filed: 06/27/2008 Correction Date: 08/08/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 08/12/2009 Correction Date: 09/16/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 08/12/2009 Correction Date: 09/16/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 08/05/2010 Correction Date: 09/10/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 08/05/2010 Correction Date: 09/10/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that St. Joseph's Manor Care & Rehabilitation Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/03/2010.

Building Service Equipment

Properly Constructed Linen or Trash Chutes. Inspection Date: 08/05/2009 Correction Date: 09/22/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 06/18/2008 Correction Date: 07/09/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/03/2010 Correction Date: 10/22/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 08/03/2010 Correction Date: 10/22/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/05/2009 Correction Date: 09/22/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/03/2010 Correction Date: 10/22/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 06/18/2008 Correction Date: 07/09/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 08/05/2009 Correction Date: 09/22/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 08/03/2010 Correction Date: 10/22/2010

Vertical Openings

Protected Exits That Allow the Resident to Escape the Building. Inspection Date: 08/05/2009 Correction Date: 09/22/2009