WINDSOR GARDENS OF THE VALLEY

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Windsor Gardens of the Valley. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Extensive Services

Special Care Low

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/19/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 01/19/2011 Correction Date: 02/07/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Get Rid of Garbage Properly. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 01/19/2011 Correction Date: 02/07/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 10/11/2009 Correction Date: 11/02/2009

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/11/2009 Correction Date: 11/02/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/11/2009 Correction Date: 11/02/2009

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 01/19/2011 Correction Date: 02/07/2011
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 01/19/2011 Correction Date: 02/07/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home. Inspection Date: 10/11/2009 Correction Date: 11/02/2009

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Have a Private Telephone Available for Use. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/12/2008 Correction Date: 09/05/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/11/2009 Correction Date: 11/02/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/19/2011 Correction Date: 02/07/2011

The table below lists incident reports by the nursing staff or administration for Windsor Gardens of the Valley, as well as complaints by residents or their family in the previous three years.

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 04/23/2008 Correction Date: 06/07/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 04/23/2008 Correction Date: 06/07/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 05/19/2010 Correction Date: 07/28/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 05/19/2010 Correction Date: 07/28/2010

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 09/23/2008 Correction Date: 10/20/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 05/19/2010 Correction Date: 08/10/2010

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 04/23/2008 Correction Date: 06/07/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Windsor Gardens of the Valley had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/21/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 01/21/2011 Correction Date: 02/08/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/20/2008 Correction Date: 09/05/2008

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 10/19/2009 Correction Date: 10/29/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 01/21/2011 Correction Date: 02/08/2011