NORTH AURORA CARE CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 10/08/2010.

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 08/22/2008 Correction Date: 09/24/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 09/30/2009 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/30/2009 Correction Date: 10/21/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/08/2010 Correction Date: 11/05/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 10/08/2010 Correction Date: 11/05/2010
Make Sure Each Resident Has 1) at Least One Window to the Outside in a Room; 2) a Room at or Above Ground Level; 3) an Adequate Bed; 4) Furniture That Meets the Resident's Needs; or 5) Enough Closet Space. Inspection Date: 10/08/2010 Correction Date: 11/05/2010

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 09/30/2009 Correction Date: 10/21/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 09/30/2009 Correction Date: 10/21/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 09/30/2009 Correction Date: 10/21/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/08/2010 Correction Date: 11/05/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 09/30/2009 Correction Date: 10/21/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/30/2009 Correction Date: 10/21/2009

Resident Rights

Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Inspection Date: 08/22/2008 Correction Date: 09/22/2008
Have a Private Telephone Available for Use. Inspection Date: 10/08/2010 Correction Date: 11/05/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/08/2010 Correction Date: 11/05/2010

The table below lists incident reports by the nursing staff or administration for North Aurora Care Center, as well as complaints by residents or their family in the previous three years.

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 08/06/2009 Correction Date: 08/27/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 12/02/2009 Correction Date: 12/14/2009
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Complaint Filed: 12/02/2009 Correction Date: 12/14/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Complaint Filed: 01/20/2010 Correction Date: 02/11/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 05/03/2010 Correction Date: 06/02/2010
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 06/16/2010 Correction Date: 07/02/2010

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 01/11/2010 Correction Date: 01/12/2010
Tell the Resident Completely About His or Her Health Status. Complaint Filed: 06/16/2010 Correction Date: 07/02/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that North Aurora Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 10/12/2010.

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 08/27/2008 Correction Date: 09/22/2008
Restrictions on the Use of Portable Space Heaters. Inspection Date: 10/13/2009 Correction Date: 11/27/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/12/2010 Correction Date: 11/05/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/12/2010 Correction Date: 11/05/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 08/27/2008 Correction Date: 09/22/2008
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 10/13/2009 Correction Date: 11/27/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 10/12/2010 Correction Date: 11/05/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 10/13/2009 Correction Date: 11/27/2009

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 10/13/2009 Correction Date: 11/25/2009
Properly Maintained Smoke Detectors. Inspection Date: 10/12/2010 Correction Date: 11/05/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/13/2009 Correction Date: 11/27/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/12/2010 Correction Date: 11/05/2010
Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub. Inspection Date: 10/12/2010 Correction Date: 11/05/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 08/27/2008 Correction Date: 09/22/2008

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/13/2009 Correction Date: 11/27/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 10/12/2010 Correction Date: 11/05/2010