HEARTLAND VICTORIAN VILLAGE

The information listed below provides an in-depth look into the type and quality of care offered at Heartland Victorian Village. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HEARTLAND VICTORIAN VILLAGE
920 THURBER DRIVE WEST
COLUMBUS, OH 43215
(614) 464-2273

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

68%

Number of Residents and Certified Beds

  • Residents: 100
  • Certified Beds: 148

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Hilliard | Gahanna | Grove City

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heartland Victorian Village. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-163.4%
Total Percent:3.4%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1621.8%
ADL Index Range: 6-107.1%
ADL Index Range: 0-520.5%
Total Percent:49.4%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1615.2%
ADL Index Range: 6-104.9%
ADL Index Range: 0-52.8%
Total Percent:22.9%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-162.2%
ADL Index Range: 6-104.6%
ADL Index Range: 0-57.1%
Total Percent:13.8%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-160.3%
ADL Index Range: 0-58.8%
Total Percent:9.1%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-5
- Signs of depression
0.3%
Total Percent:0.3%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 2-5
- Less restorative nursing
0.3%
ADL Index Range: 0-1
- Less restorative nursing
0.8%
Total Percent:1.1%
 

Rating Details For Heartland Victorian Village

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours42 Minutes1 Hour and 21 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours42 Minutes48 Minutes
Certified Nursing Assistant (CNA) Hours1 Hour and 55 Minutes2 Hours and 36 Minutes
Total Licensed Nurse Hours1 Hour and 24 Minutes2 Hours and 10 Minutes
Total Nurse Hours3 Hours and 19 Minutes4 Hours and 45 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Ohio are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityOhio Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination87%88%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season84%90%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Were Physically Restrained-5%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores2%3%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection4%11%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain6%5%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse12%10%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores13%10%
Percent of Long-Stay Residents Who Are More Depressed or Anxious9%18%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair4%5%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased8%13%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder36%48%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder9%6%
Percent of Long-Stay Residents Who Lose Too Much Weight11%8%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination75%83%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season77%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores12%12%
Percent of Short-Stay Residents Who Have Delirium-3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain31%24%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/05/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Train All Employees on What to Do in an Emergency.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/28/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010

Pharmacy Service

At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 02/19/2010
  • Correction Date: 04/07/2010

Resident Rights

Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Heartland Victorian Village, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 08/18/2010
  • Correction Date: 09/28/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 04/23/2009
  • Correction Date: 04/28/2009
Keep Safe, Clean and Homelike Surroundings.
  • Complaint Filed: 11/03/2010
  • Correction Date: 01/01/1900

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Complaint Filed: 09/23/2008
  • Correction Date: 10/21/2008
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 08/18/2010
  • Correction Date: 09/28/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 03/17/2009
  • Correction Date: 04/23/2009

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 04/23/2009
  • Correction Date: 04/28/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 04/23/2009
  • Correction Date: 04/28/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Complaint Filed: 10/01/2009
  • Correction Date: 11/17/2009

Resident Rights

Give the Resident's Legal Representative the Same Rights As the Resident.
  • Complaint Filed: 04/23/2009
  • Correction Date: 04/28/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 04/23/2009
  • Correction Date: 04/28/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heartland Victorian Village had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/05/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Portable Fire Extinguishers.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Building Service Equipment

Properly Constructed Linen or Trash Chutes.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Properly Protected Cooking Facilities.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Properly Constructed Linen or Trash Chutes.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
A Separate and Independent Backup Electrical Power Source.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009

Hazardous Area

Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Interior Finish

Fire-Resistant Room Wall Surfaces.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
No-Smoking Signs Where Oxygen is Used.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 05/05/2011
  • Correction Date: 06/21/2011

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 01/29/2009
  • Correction Date: 04/23/2009
Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 02/18/2010
  • Correction Date: 04/07/2010
Source: Medicare Nursing Home Compare; Bureau of Long Term Care of Ohio - Quality Assurance - Retrieved 2011