WINDSOR GARDENS OF HAWTHORNE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Windsor Gardens of Hawthorne. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/25/2011.

Administration

1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Train All Employees on What to Do in an Emergency. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 05/25/2011 Correction Date: 01/01/1900

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Keep Temperature Levels Comfortable and Safe. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/25/2011 Correction Date: 01/01/1900
Have a Program to Keep Infection from Spreading. Inspection Date: 05/25/2011 Correction Date: 01/01/1900

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 11/12/2008 Correction Date: 12/10/2008

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/25/2011 Correction Date: 01/01/1900

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/25/2011 Correction Date: 01/01/1900
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 05/25/2011 Correction Date: 01/01/1900

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/25/2011 Correction Date: 01/01/1900
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/25/2011 Correction Date: 01/01/1900
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 05/25/2011 Correction Date: 01/01/1900
Prevent a Loss in Range of Motion Among Residents Who Entered the Nursing Home with a Full Range of Motion. Inspection Date: 05/25/2011 Correction Date: 01/01/1900
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 05/25/2011 Correction Date: 01/01/1900

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 05/25/2011 Correction Date: 01/01/1900

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 11/12/2008 Correction Date: 12/10/2008
Allow Married Couples to Share a Room. Inspection Date: 03/01/2010 Correction Date: 07/26/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/01/2010 Correction Date: 07/26/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Windsor Gardens of Hawthorne had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/26/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/05/2010 Correction Date: 04/30/2010
Portable Fire Extinguishers. Inspection Date: 03/05/2010 Correction Date: 04/30/2010
Portable Fire Extinguishers. Inspection Date: 05/26/2011 Correction Date: 06/24/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 11/13/2008 Correction Date: 11/26/2008
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 11/13/2008 Correction Date: 11/26/2008
Exits That Are Accessible at All Times. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/05/2010 Correction Date: 04/30/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 05/26/2011 Correction Date: 06/24/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 11/13/2008 Correction Date: 11/26/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 11/13/2008 Correction Date: 11/26/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/05/2010 Correction Date: 04/30/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/05/2010 Correction Date: 04/30/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/05/2010 Correction Date: 04/30/2010