SPRINGDALE VILLAGE HEALTH CARE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Springdale Village Health Care. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

Special Care High

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/09/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 11/14/2008 Correction Date: 12/16/2008
Post Nurse Staffing Information. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
Give Lab Tests Only when the Attending Doctor Ordered Them. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 10/29/2009 Correction Date: 12/08/2009

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/14/2008 Correction Date: 12/16/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 10/29/2009 Correction Date: 12/08/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/29/2009 Correction Date: 12/08/2009

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 11/14/2008 Correction Date: 12/16/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/29/2009 Correction Date: 12/08/2009

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 11/14/2008 Correction Date: 12/16/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 11/14/2008 Correction Date: 12/16/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 11/14/2008 Correction Date: 12/16/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 11/14/2008 Correction Date: 12/16/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 10/29/2009 Correction Date: 12/08/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/29/2009 Correction Date: 12/08/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 10/29/2009 Correction Date: 12/08/2009

Resident Rights

Tell the Resident Completely About His or Her Health Status. Inspection Date: 11/14/2008 Correction Date: 12/16/2008

The table below lists incident reports by the nursing staff or administration for Springdale Village Health Care, as well as complaints by residents or their family in the previous three years.

Administration

Post Nurse Staffing Information. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 10/29/2009 Correction Date: 12/08/2009
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Complaint Filed: 10/29/2009 Correction Date: 12/08/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Have a Program to Keep Infection from Spreading. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Properly Mark Drugs and Other Similar Products. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Complaint Filed: 03/04/2009 Correction Date: 03/26/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Give or Get Dental Care for Each Resident. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 03/04/2009 Correction Date: 03/26/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Get Doctor Orders for the Resident's Immediate Care when Admitted. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 03/04/2009 Correction Date: 03/26/2009
Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Complaint Filed: 02/09/2011 Correction Date: 04/14/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Springdale Village Health Care had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/08/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 11/18/2008 Correction Date: 12/15/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 11/05/2009 Correction Date: 12/16/2009

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 02/08/2011 Correction Date: 01/01/1900

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 11/05/2009 Correction Date: 12/16/2009

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 11/05/2009 Correction Date: 12/16/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 11/05/2009 Correction Date: 12/16/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 02/08/2011 Correction Date: 01/01/1900

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 11/05/2009 Correction Date: 12/16/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 02/08/2011 Correction Date: 01/01/1900

Exits and Egress

Corridors or Aisles That Are Unobstructed and Are at Least 8 Feet in Width. Inspection Date: 11/05/2009 Correction Date: 12/16/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 11/18/2008 Correction Date: 12/15/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 11/05/2009 Correction Date: 12/16/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/08/2011 Correction Date: 01/01/1900

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/08/2011 Correction Date: 01/01/1900