GOLDEN LIVINGCENTER-COLONIAL MANOR

The information listed below provides an in-depth look into the type and quality of care offered at Golden Livingcenter-Colonial Manor. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

GOLDEN LIVINGCENTER-COLONIAL MANOR
1616 W BENDER RD
GLENDALE, WI 53209
(414) 228-8700

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

80%

Number of Residents and Certified Beds

Residents: 113
Certified Beds: 141

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Milwaukee | Mequon | Wauwatosa

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Golden Livingcenter-Colonial Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	9.6%
ADL Index Range: 6-10	5.9%
ADL Index Range: 0-5	22.0%
Total Percent:	37.5%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	10.3%
ADL Index Range: 6-10	17.5%
ADL Index Range: 0-5	8.0%
Total Percent:	35.8%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	2.8%
ADL Index Range: 6-10	4.5%
ADL Index Range: 0-5	4.2%
Total Percent:	11.5%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	0.9%
ADL Index Range: 6-10	3.7%
ADL Index Range: 0-5	0.5%
Total Percent:	5.0%

Special Care High

Comatose
Septicemia
Diabetes with daily injections and a change of order two or more days
Quadriplegia with ADL score greater or equal to 5
Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
Fever with pneumonia, or vomiting, or weight loss, or feeding tube
Parenteral/IV feedings
Respiratory therapy for 7 days
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 15-16 - No Signs of depression	1.4%
ADL Index Range: 11-14 - Signs of depression	2.4%
ADL Index Range: 11-14 - No Signs of depression	4.3%
ADL Index Range: 6-10 - No Signs of depression	0.8%
Total Percent:	9.0%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 6-10 - No Signs of depression	0.09%
ADL Index Range: 0-1 - No Signs of depression	0.7%
Total Percent:	0.8%

Behavioral Symptoms and Cognitive Performance

Cognitive impairment BIMS score less than or equal to 9
CPS great than or equal to 3
Hallucinations or delusions
Physical or verbal behavioral symptoms toward others
Other behavioral symptoms
Rejection of care or wandering
Activities of Daily Living (ADL) score of 5 or less

ADL Index Range: 2-5 - Less restorative nursing	0.3%
Total Percent:	0.3%

Rating Details For Golden Livingcenter-Colonial Manor

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	50 Minutes	1 Hour and 14 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	56 Minutes	41 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 17 Minutes	2 Hours and 20 Minutes
Total Licensed Nurse Hours	1 Hour and 46 Minutes	1 Hour and 55 Minutes
Total Nurse Hours	4 Hours and 4 Minutes	4 Hours and 15 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Wisconsin are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Wisconsin Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	86%	94%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	75%	95%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	17%	8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	20%	14%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	1%	3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	4%	7%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	30%	18%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	-	4%
Percent of Long-Stay Residents Who Were Physically Restrained	-	3%
Percent of Long-Stay Residents Who Lose Too Much Weight	6%	8%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	41%	49%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	7%	8%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	-	3%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	11%	11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	57%	92%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	75%	90%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium	-	3%
Percent of Short-Stay Residents Who Have Pressure Sores	9%	10%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	-	26%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/12/2011.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 10/16/2008 Correction Date: 11/16/2008
Follow All Laws and Professional Standards. Inspection Date: 12/10/2009 Correction Date: 01/07/2010
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 12/10/2009 Correction Date: 01/07/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/16/2008 Correction Date: 11/16/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 12/10/2009 Correction Date: 01/07/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 10/16/2008 Correction Date: 11/16/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 12/10/2009 Correction Date: 01/07/2010

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/16/2008 Correction Date: 11/16/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/10/2009 Correction Date: 01/07/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 12/10/2009 Correction Date: 01/07/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 01/12/2011 Correction Date: 02/15/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/16/2008 Correction Date: 11/16/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 12/10/2009 Correction Date: 01/07/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/12/2011 Correction Date: 02/15/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 01/12/2011 Correction Date: 02/15/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 01/12/2011 Correction Date: 02/15/2011

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	04/29/2010	$455
Civil Money Penalty (CMP)	12/10/2009	$5,300
Civil Money Penalty (CMP)	12/10/2009	$6,100
Civil Money Penalty (CMP)	04/29/2010	$18,720
Denial of Payment for New Admission (DPNA)	04/29/2010	-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Golden Livingcenter-Colonial Manor, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected