COUNTRY VILLA REDLANDS HEALTHCARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Country Villa Redlands Healthcare Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

COUNTRY VILLA REDLANDS HEALTHCARE CENTER
700 EAST HIGHLAND AVENUE
REDLANDS, CA 92374
(909) 793-2678

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

76%

Number of Residents and Certified Beds

  • Residents: 75
  • Certified Beds: 99

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

Get Free Help Finding Senior Care

  • Compare Costs and Services
  • 100% Free Service - No Obligation
  • Discuss Different Care Options Availabe
Fill out the form above to get started
Looking For*
City/State*
First Name*
Last Name*
Phone*
Email*

Note:* Required Fields

We value your privacy. By clicking "Request Assistance", you agree to the terms and conditions of our privacy policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Nearby Cities:

Mentone | Loma Linda | Highland

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Country Villa Redlands Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-164.9%
ADL Index Range: 2-102.5%
Total Percent:7.4%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1646.5%
ADL Index Range: 6-1025.3%
ADL Index Range: 0-52.0%
Total Percent:73.8%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-103.6%
ADL Index Range: 0-58.0%
Total Percent:11.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-161.0%
ADL Index Range: 0-50.7%
Total Percent:1.7%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
5.4%
Total Percent:5.4%
 

Rating Details For Country Villa Redlands Healthcare Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours1 Hour and 5 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours37 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 18 Minutes
Total Licensed Nurse Hours1 Hour and 42 Minutes
Total Nurse Hours4 Hours

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityCalifornia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%87%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%86%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder73%58%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection9%8%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder2%5%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased15%11%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain1%4%
Percent of Long-Stay Residents Who Lose Too Much Weight6%7%
Percent of Long-Stay Residents Who Are More Depressed or Anxious13%9%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-8%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse8%10%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores8%12%
Percent of Long-Stay Residents Who Were Physically Restrained34%7%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season85%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination81%81%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium2%2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain17%23%
Percent of Short-Stay Residents Who Have Pressure Sores9%17%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/17/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Environmental

Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 07/06/2009
  • Correction Date: 08/10/2009

Quality Care

Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010

Resident Assessment

Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 04/10/2008
  • Correction Date: 05/21/2008
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility.
  • Inspection Date: 08/17/2010
  • Correction Date: 10/21/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Country Villa Redlands Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/18/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Properly Working Alarms on Sprinkler Valves.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Portable Fire Extinguishers.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 08/18/2010
  • Correction Date: 09/21/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 08/18/2010
  • Correction Date: 09/21/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009
Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Proper Construction of Ducts Through Walls Designed to Prevent Smoke Passage.
  • Inspection Date: 04/24/2008
  • Correction Date: 06/05/2008
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 07/01/2009
  • Correction Date: 07/15/2009
Source: Medicare Nursing Home Compare; Department of Health Services of California - Licensing and Certification Program - Retrieved 2011