FLORENCE NURSING HOME

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Florence Nursing Home. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

Special Care High

Special Care Low

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/31/2011.

Administration

Train All Employees on What to Do in an Emergency. Inspection Date: 04/14/2010 Correction Date: 05/14/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/28/2009 Correction Date: 06/18/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Keep All Essential Equipment Working Safely. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/31/2011 Correction Date: 05/31/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 03/31/2011 Correction Date: 04/15/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 03/31/2011 Correction Date: 05/31/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/28/2009 Correction Date: 06/19/2009
Make Sure That Residents Are Well Nourished. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 03/31/2011 Correction Date: 04/15/2011
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 03/31/2011 Correction Date: 04/15/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/31/2011 Correction Date: 05/31/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 04/14/2010 Correction Date: 05/14/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/28/2009 Correction Date: 06/18/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/31/2011 Correction Date: 04/05/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/31/2011 Correction Date: 04/05/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/31/2011 Correction Date: 04/05/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/31/2011 Correction Date: 04/05/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 03/31/2011 Correction Date: 04/05/2011
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 03/31/2011 Correction Date: 04/05/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 05/28/2009 Correction Date: 06/15/2009
Get Doctor Orders for the Resident's Immediate Care when Admitted. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/31/2011 Correction Date: 04/05/2011

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/14/2010 Correction Date: 05/14/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/31/2011 Correction Date: 04/15/2011

The table below lists incident reports by the nursing staff or administration for Florence Nursing Home, as well as complaints by residents or their family in the previous three years.

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 02/23/2010 Correction Date: 03/05/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Florence Nursing Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/29/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/27/2009 Correction Date: 07/31/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/18/2010 Correction Date: 05/19/2010
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 03/29/2011 Correction Date: 04/18/2011

Building Construction

A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 05/27/2009 Correction Date: 05/28/2009
A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 05/18/2010 Correction Date: 06/18/2010
Approved Construction Type or Materials. Inspection Date: 05/18/2010 Correction Date: 05/20/2010
A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 03/29/2011 Correction Date: 03/31/2011
Approved Construction Type or Materials. Inspection Date: 03/29/2011 Correction Date: 04/15/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 05/27/2009 Correction Date: 05/28/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/27/2009 Correction Date: 05/28/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/18/2010 Correction Date: 05/18/2010
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 03/29/2011 Correction Date: 04/15/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/29/2011 Correction Date: 04/15/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 05/27/2009 Correction Date: 07/18/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/27/2009 Correction Date: 05/28/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/18/2010 Correction Date: 06/18/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/29/2011 Correction Date: 04/15/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/29/2011 Correction Date: 04/15/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/27/2009 Correction Date: 06/01/2009
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 05/18/2010 Correction Date: 05/27/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/18/2010 Correction Date: 05/20/2010
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 03/29/2011 Correction Date: 04/07/2011
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 03/29/2011 Correction Date: 04/03/2011

Exit and Exit Access

At Least Two Remote Exits on Each Floor or Fire Section of the Building. Inspection Date: 05/27/2009 Correction Date: 07/20/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 05/27/2009 Correction Date: 07/01/2009
Exits That Are Accessible at All Times. Inspection Date: 05/18/2010 Correction Date: 05/19/2010
Exits That Are Accessible at All Times. Inspection Date: 03/29/2011 Correction Date: 03/31/2011

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways. Inspection Date: 05/27/2009 Correction Date: 06/18/2009
An Automatic Smoke Detection System in All Hallways. Inspection Date: 03/29/2011 Correction Date: 04/15/2011
Properly Maintained Smoke Detectors. Inspection Date: 03/29/2011 Correction Date: 04/21/2011
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 03/29/2011 Correction Date: 04/18/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 05/27/2009 Correction Date: 06/01/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/27/2009 Correction Date: 06/18/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/18/2010 Correction Date: 05/19/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/29/2011 Correction Date: 04/15/2011

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 03/29/2011 Correction Date: 04/15/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 05/27/2009 Correction Date: 05/28/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 03/29/2011 Correction Date: 04/15/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/29/2011 Correction Date: 04/11/2011

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts. Inspection Date: 05/27/2009 Correction Date: 05/28/2009
Proper Stairway Enclosures and Vertical Shafts. Inspection Date: 05/18/2010 Correction Date: 05/26/2010
Proper Stairway Enclosures and Vertical Shafts. Inspection Date: 03/29/2011 Correction Date: 04/15/2011