SOUTH SHORE HEALTH & REHABILITATION

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Special Care Low". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by South Shore Health & Rehabilitation. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Clinically Complex

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Indiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/18/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Post Nurse Staffing Information. Inspection Date: 04/18/2011 Correction Date: 06/02/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Provide Clean Bed and Bath Linens That Are in Good Condition. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/18/2011 Correction Date: 06/24/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 04/18/2011 Correction Date: 06/02/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 12/18/2008 Correction Date: 01/27/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/18/2011 Correction Date: 06/02/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 12/18/2008 Correction Date: 03/02/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 12/18/2008 Correction Date: 03/02/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/18/2011 Correction Date: 06/02/2011

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/18/2011 Correction Date: 06/24/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/18/2011 Correction Date: 06/24/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Develop a Plan with the Resident and Family for the Resident's Care After Leaving the Nursing Home. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Develop a Plan with the Resident and Family for the Resident's Care After Leaving the Nursing Home. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/18/2011 Correction Date: 06/02/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 12/18/2008 Correction Date: 01/27/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/12/2010 Correction Date: 04/10/2010
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 04/18/2011 Correction Date: 06/24/2011
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 04/18/2011 Correction Date: 06/02/2011
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 04/18/2011 Correction Date: 06/02/2011

The table below lists incident reports by the nursing staff or administration for South Shore Health & Rehabilitation, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 03/12/2009 Correction Date: 04/10/2009
Keep Accurate and Appropriate Medical Records. Complaint Filed: 06/25/2010 Correction Date: 08/26/2010
Keep Accurate and Appropriate Medical Records. Complaint Filed: 07/20/2010 Correction Date: 08/26/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 08/26/2010 Correction Date: 09/07/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 08/26/2010 Correction Date: 09/07/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Complaint Filed: 07/20/2010 Correction Date: 08/26/2010

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 06/25/2010 Correction Date: 08/26/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 12/14/2010 Correction Date: 01/06/2011
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Complaint Filed: 12/14/2010 Correction Date: 01/06/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 06/02/2011 Correction Date: 06/24/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 03/12/2009 Correction Date: 04/10/2009

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 07/20/2010 Correction Date: 08/26/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 06/02/2011 Correction Date: 06/24/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that South Shore Health & Rehabilitation had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/09/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 01/08/2009 Correction Date: 02/06/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 01/08/2009 Correction Date: 02/06/2009
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 03/11/2010 Correction Date: 04/09/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 01/08/2009 Correction Date: 02/06/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 01/08/2009 Correction Date: 02/06/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/11/2010 Correction Date: 04/09/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 01/08/2009 Correction Date: 02/06/2009
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 03/11/2010 Correction Date: 04/09/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 03/11/2010 Correction Date: 04/09/2010
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 05/09/2011 Correction Date: 06/07/2011
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Exits and Egress

Proper Exit Design. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 03/11/2010 Correction Date: 04/09/2010
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 03/11/2010 Correction Date: 04/09/2010
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 05/09/2011 Correction Date: 06/07/2011
Properly Maintained Smoke Detectors. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 03/11/2010 Correction Date: 04/09/2010
Restrictions on the Use of Flammable Curtains. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 01/08/2009 Correction Date: 02/06/2009

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/11/2010 Correction Date: 04/09/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 01/08/2009 Correction Date: 02/06/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 05/09/2011 Correction Date: 06/07/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 01/08/2009 Correction Date: 02/06/2009
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 05/09/2011 Correction Date: 06/07/2011