NORTH OAKS

The information listed below provides an in-depth look into the type and quality of care offered at North Oaks. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

NORTH OAKS
725 MOUNT WILSON LANE
BALTIMORE, MD 21208
(410) 484-7300

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

97%

Number of Residents and Certified Beds

  • Residents: 36
  • Certified Beds: 37

This Facility Accepts

  • Medicare

Operational Details

  • Operated By For Profit - Partnership
  • Offers Both Resident and Family Counseling Services
  • Part of a Continuing Care Retirement Community (CCRC)
  • This Facility is Part of a Chain or Franchise

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by North Oaks. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1611.9%
ADL Index Range: 6-1060.5%
Total Percent:72.3%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-1018.6%
Total Percent:18.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 6-107.9%
Total Percent:7.9%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
0.6%
Total Percent:0.6%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 11-14
- Less restorative nursing
0.6%
Total Percent:0.6%
 

Rating Details For North Oaks

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours53 Minutes1 Hour and 13 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 4 Minutes39 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 49 Minutes2 Hours and 32 Minutes
Total Licensed Nurse Hours1 Hour and 57 Minutes1 Hour and 52 Minutes
Total Nurse Hours4 Hours and 47 Minutes4 Hours and 23 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Maryland are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityMaryland Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%87%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%90%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder6%4%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse14%11%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-7%
Percent of Long-Stay Residents Who Lose Too Much Weight9%8%
Percent of Long-Stay Residents Who Are More Depressed or Anxious16%9%
Percent of Long-Stay Residents Who Were Physically Restrained-4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased21%14%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder72%57%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores10%12%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection8%9%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain1%2%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%80%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination82%77%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium5%2%
Percent of Short-Stay Residents Who Have Pressure Sores29%13%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain9%14%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/29/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Quickly Tell the Resident's Doctor the Results of Lab Tests.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Have a Detailed, Written Plan for Disasters and Emergencies.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 09/29/2010
  • Correction Date: 11/02/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 09/29/2010
  • Correction Date: 11/02/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 09/03/2008
  • Correction Date: 10/15/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 09/29/2010
  • Correction Date: 11/02/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 09/29/2010
  • Correction Date: 11/02/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 07/14/2009
  • Correction Date: 08/19/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 09/29/2010
  • Correction Date: 11/02/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for North Oaks, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 05/07/2009
  • Correction Date: 07/09/2009
Source: Medicare Nursing Home Compare; Maryland Department of Health and Mental Hygiene - Retrieved 2011