LORD CHAMBERLAIN MANOR

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Lord Chamberlain Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

Extensive Services

Special Care Low

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Connecticut are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/29/2010.

Administration

Follow All Laws and Professional Standards. Inspection Date: 08/04/2009 Correction Date: 10/23/2009
Follow All Laws and Professional Standards. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 08/21/2008 Correction Date: 10/02/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 08/04/2009 Correction Date: 10/23/2009

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 08/04/2009 Correction Date: 10/23/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/04/2009 Correction Date: 10/23/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/29/2010 Correction Date: 09/09/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 08/21/2008 Correction Date: 10/02/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/29/2010 Correction Date: 09/09/2010

The table below lists incident reports by the nursing staff or administration for Lord Chamberlain Manor, as well as complaints by residents or their family in the previous three years.

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Complaint Filed: 05/05/2009 Correction Date: 05/29/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 05/05/2009 Correction Date: 05/29/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Lord Chamberlain Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/29/2010.

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 07/31/2009 Correction Date: 09/28/2009