ARBOR NURSING CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Arbor Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/09/2010.

Administration

Post Nurse Staffing Information. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
1) Set Up a Group That is Legally Responsible for Writing and Setting Up Policies for Leading and Running the Nursing Home; or 2) Hire a Properly Licensed Administrator. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 09/03/2008 Correction Date: 11/24/2008
Hire a Qualified Activities Director. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Post Nurse Staffing Information. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Hire Nurse Aides Who Have Completed Required Training and Shown That They Are Skilled. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Train All Employees on What to Do in an Emergency. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Environmental

Keep Adequate and Comfortable Lighting in All Areas. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 09/03/2008 Correction Date: 11/24/2008
Keep All Essential Equipment Working Safely. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Keep Temperature Levels Comfortable and Safe. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Get Rid of Garbage Properly. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/03/2008 Correction Date: 11/24/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Resident Assessment

Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 09/03/2008 Correction Date: 11/24/2008
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 09/03/2008 Correction Date: 11/24/2008
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 09/03/2008 Correction Date: 11/24/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 09/03/2008 Correction Date: 10/29/2008
Provide Enough Notice Before Discharging or Transferring a Resident. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/09/2009 Correction Date: 11/04/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death. Inspection Date: 12/09/2010 Correction Date: 01/31/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 12/09/2010 Correction Date: 01/31/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Arbor Nursing Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/10/2008 Correction Date: 10/15/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/18/2008 Correction Date: 06/23/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 04/10/2008 Correction Date: 10/15/2008

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 04/10/2008 Correction Date: 10/15/2008
Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home. Complaint Filed: 09/03/2008 Correction Date: 10/29/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Arbor Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/14/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/14/2010 Correction Date: 01/12/2011
Portable Fire Extinguishers. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Approved Construction Type or Materials. Inspection Date: 10/20/2009 Correction Date: 11/23/2009
Approved Construction Type or Materials. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 12/14/2010 Correction Date: 01/12/2011
Properly Protected Cooking Facilities. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/20/2009 Correction Date: 11/23/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 12/14/2010 Correction Date: 01/12/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/20/2009 Correction Date: 11/23/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 12/14/2010 Correction Date: 01/12/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Properly Maintained Smoke Detectors. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 10/20/2009 Correction Date: 11/23/2009
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/20/2009 Correction Date: 11/23/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Properly Located and Lighted "Exit" Signs. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/20/2009 Correction Date: 11/23/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 10/20/2009 Correction Date: 11/23/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 12/14/2010 Correction Date: 01/12/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 09/04/2008 Correction Date: 09/22/2008
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 12/14/2010 Correction Date: 01/12/2011