ARBORS AT DELAWARE

The information listed below provides an in-depth look into the type and quality of care offered at Arbors at Delaware. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

ARBORS AT DELAWARE
2270 WARRENSBURG ROAD
DELAWARE, OH 43015
(740) 369-9614

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

76%

Number of Residents and Certified Beds

  • Residents: 85
  • Certified Beds: 112

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Both Resident and Family Counseling Services
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Columbus | Worthington | Dublin

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Arbors at Delaware. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1616.5%
ADL Index Range: 6-1022.9%
ADL Index Range: 0-520.5%
Total Percent:59.8%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-168.5%
ADL Index Range: 6-103.7%
ADL Index Range: 0-55.3%
Total Percent:17.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-166.1%
ADL Index Range: 6-102.4%
ADL Index Range: 0-52.4%
Total Percent:10.9%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- No Signs of depression
0.8%
Total Percent:0.8%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 0-1
- No Signs of depression
0.3%
Total Percent:0.3%
 

Behavioral Symptoms and Cognitive Performance

  • Cognitive impairment BIMS score less than or equal to 9
  • CPS great than or equal to 3
  • Hallucinations or delusions
  • Physical or verbal behavioral symptoms toward others
  • Other behavioral symptoms
  • Rejection of care or wandering
  • Activities of Daily Living (ADL) score of 5 or less
ADL Index Range: 0-1
- Less restorative nursing
4.8%
Total Percent:4.8%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 2-5
- Less restorative nursing
5.9%
Total Percent:5.9%
 

Rating Details For Arbors at Delaware

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours42 Minutes1 Hour and 11 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 2 Minutes42 Minutes
Certified Nursing Assistant (CNA) Hours3 Hours and 33 Minutes2 Hours and 21 Minutes
Total Licensed Nurse Hours1 Hour and 44 Minutes1 Hour and 54 Minutes
Total Nurse Hours5 Hours and 17 Minutes4 Hours and 15 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Ohio are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityOhio Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season76%90%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination89%88%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%5%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased16%13%
Percent of Long-Stay Residents Who Are More Depressed or Anxious23%18%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores14%10%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair5%5%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores1%3%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder4%6%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse11%10%
Percent of Long-Stay Residents Who Lose Too Much Weight11%8%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder44%48%
Percent of Long-Stay Residents Who Were Physically Restrained3%5%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection9%11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination88%83%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season61%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain26%24%
Percent of Short-Stay Residents Who Have Delirium-3%
Percent of Short-Stay Residents Who Have Pressure Sores8%12%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 11/18/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Give Lab Tests Only when the Attending Doctor Ordered Them.
  • Inspection Date: 08/14/2008
  • Correction Date: 09/30/2008
Post Nurse Staffing Information.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 08/14/2008
  • Correction Date: 09/30/2008
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets.
  • Inspection Date: 08/14/2008
  • Correction Date: 09/30/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 08/14/2008
  • Correction Date: 09/30/2008

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 08/14/2008
  • Correction Date: 09/30/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009
Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 09/24/2009
  • Correction Date: 11/11/2009
Quickly Give a Resident's Personal Money to the Heads of His or Her Estate After the Resident's Death.
  • Inspection Date: 11/18/2010
  • Correction Date: 12/28/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)07/21/2010$2,080

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Arbors at Delaware, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 01/16/2009
  • Correction Date: 03/31/2009
Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 03/03/2009
  • Correction Date: 03/31/2009

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 01/16/2009
  • Correction Date: 03/31/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Complaint Filed: 01/16/2009
  • Correction Date: 03/31/2009
Provide Needed Housekeeping and Maintenance.
  • Complaint Filed: 03/03/2009
  • Correction Date: 03/31/2009
Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 09/24/2009
  • Correction Date: 11/11/2009

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 09/24/2009
  • Correction Date: 11/11/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 09/24/2009
  • Correction Date: 11/11/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 04/26/2010
  • Correction Date: 06/09/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Complaint Filed: 04/26/2010
  • Correction Date: 06/09/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.
  • Complaint Filed: 09/24/2009
  • Correction Date: 11/11/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Complaint Filed: 09/24/2009
  • Correction Date: 11/11/2009

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 03/03/2009
  • Correction Date: 03/31/2009

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Complaint Filed: 01/16/2009
  • Correction Date: 03/31/2009
Give or Get Emergency Care by a Doctor 24 Hours a Day.
  • Complaint Filed: 03/03/2009
  • Correction Date: 03/31/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration.
  • Complaint Filed: 09/24/2009
  • Correction Date: 11/11/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 07/21/2010
  • Correction Date: 08/24/2010

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident.
  • Complaint Filed: 01/16/2009
  • Correction Date: 03/31/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 03/03/2009
  • Correction Date: 03/31/2009
1) Protect Current or Future Residents from Giving Up Their Medicaid or Medicare Benefits; or 2) Follow Federal Rules for Admissions.
  • Complaint Filed: 01/20/2010
  • Correction Date: 02/18/2010
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Complaint Filed: 07/21/2010
  • Correction Date: 08/24/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Arbors at Delaware had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/17/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009
Signs That State That Exit Doors Are to Be Kept Closed.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008
Exits That Are Accessible at All Times.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009
Exits That Are Accessible at All Times.
  • Inspection Date: 11/17/2010
  • Correction Date: 12/28/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009
Properly Maintained Smoke Detectors.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008

Interior Finish

Fire-Resistant Room Wall Surfaces.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 09/22/2009
  • Correction Date: 11/11/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 11/17/2010
  • Correction Date: 12/28/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 11/17/2010
  • Correction Date: 12/28/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 08/13/2008
  • Correction Date: 09/30/2008
Source: Medicare Nursing Home Compare; Bureau of Long Term Care of Ohio - Quality Assurance - Retrieved 2011