ENGLISH VILLAGE MANOR

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by English Village Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Clinically Complex

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Oklahoma are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/11/2011.

Administration

Get Services Outside the Nursing Home That Meet Professional Standards. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 02/11/2011 Correction Date: 02/21/2011
Train All Employees on What to Do in an Emergency. Inspection Date: 02/11/2011 Correction Date: 02/16/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 02/11/2011 Correction Date: 02/15/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/11/2011 Correction Date: 02/14/2011
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 02/11/2011 Correction Date: 02/28/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Make Sure That Residents Are Well Nourished. Inspection Date: 02/11/2011 Correction Date: 02/24/2011
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 02/11/2011 Correction Date: 02/24/2011
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 02/11/2011 Correction Date: 02/24/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 02/11/2011 Correction Date: 02/15/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/18/2008 Correction Date: 09/25/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 02/11/2011 Correction Date: 02/21/2011
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 02/11/2011 Correction Date: 02/16/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 02/11/2011 Correction Date: 02/16/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 02/11/2011 Correction Date: 02/16/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 09/18/2008 Correction Date: 09/19/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 02/11/2011 Correction Date: 02/16/2011
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 02/11/2011 Correction Date: 02/15/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 02/11/2011 Correction Date: 02/21/2011
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 02/11/2011 Correction Date: 02/21/2011
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 02/11/2011 Correction Date: 02/28/2011

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 11/18/2009 Correction Date: 01/06/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 02/11/2011 Correction Date: 02/14/2011
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 02/11/2011 Correction Date: 02/14/2011
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 02/11/2011 Correction Date: 02/14/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/11/2011 Correction Date: 02/14/2011
Make Sure That Each Resident Has the Right to Join in Social, Religious, and Community Activities. Inspection Date: 02/11/2011 Correction Date: 02/16/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 02/11/2011 Correction Date: 02/14/2011

The table below lists incident reports by the nursing staff or administration for English Village Manor, as well as complaints by residents or their family in the previous three years.

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 11/18/2009 Correction Date: 01/06/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/09/2008 Correction Date: 04/09/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 11/18/2009 Correction Date: 01/06/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 11/18/2009 Correction Date: 01/06/2010

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 11/18/2009 Correction Date: 01/06/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that English Village Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/16/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 09/17/2008 Correction Date: 11/04/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/17/2008 Correction Date: 10/08/2008
Properly Working Alarms on Sprinkler Valves. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 09/17/2008 Correction Date: 09/19/2008

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 09/17/2008 Correction Date: 09/19/2008
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 11/17/2009 Correction Date: 11/23/2009
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 11/17/2009 Correction Date: 11/23/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 02/16/2011 Correction Date: 03/04/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 11/17/2009 Correction Date: 11/23/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 09/17/2008 Correction Date: 09/19/2008
Exits That Are Accessible at All Times. Inspection Date: 11/17/2009 Correction Date: 11/23/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 11/17/2009 Correction Date: 01/02/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 02/16/2011 Correction Date: 03/04/2011
Restrictions on the Use of Flammable Curtains. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/17/2008 Correction Date: 09/19/2008
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 11/17/2009 Correction Date: 11/23/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 11/17/2009 Correction Date: 11/23/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 09/17/2008 Correction Date: 09/19/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 11/17/2009 Correction Date: 11/23/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 09/17/2008 Correction Date: 09/19/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/16/2011 Correction Date: 03/04/2011
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/16/2011 Correction Date: 03/04/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 09/17/2008 Correction Date: 10/06/2008
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 02/16/2011 Correction Date: 03/04/2011